This full-color, how-to text covers all aspects of phlebotomy, with complete coverage of equipment, safety procedures, arterial blood gases, point of care testing, and a special emphasis on practical phlebotomy skills. Procedures are outlined in a detailed storyboard format, pairing each step with a full-color photo to help students understand the equipment and techniques of routine venipuncture, butterfly venipuncture, skin punctures, and more. Includes workbook sections for review, study questions, competency checklists, and a revised mock certification exam. Provides new photos of procedures and equipment. Reviews and updates all safety-related information and procedures. Adds in-depth discussion of phlebotomy in special populations. Updates and expands discussion of HIPAA confidentiality issues. Revises and updates certification exam review questions, as well as the mock certification exam.