Acknowledgements    

About the fourth edition  

Introduction

Part 1  Idea: set your direction    

Introduction

1 The power of ideas

2 Why your idea matters

3 Crafting your idea: creating the future perfect

4 Ideas when you are leading from the middle

5 Communicating your future perfect idea

6 Build your idea into a plan

7 Sell your idea

8 Dealing with strategy

9 Strategy and the art of unfair competition

10 How to evaluate your idea

Part 2  People: make your network work  

Introduction

11 Find your role  

12 Attract the right team

13 Motivate your team: theory

14 Motivate your team: practice

15 Motivation and moments of truth

16 Delegate well

17 Coach your team for performance

18 Manage performance

19 Leading professionals

20 Dealing with difficult people

21 Difficult conversations   

22 Firing people

23 Build influence across your organisation

24 Manage your boss

Part 3  Action: make it happen     

Introduction

25 Managing change

26 Managing projects

27 Handling conflicts

28 Handling crises

29 Negotiate your budget and targets

30 Control your costs

31 Making decisions in uncertainty

32 Influencing decisions

33 Use time well

34 Present to persuade

35 Making meetings work

36 Listen to influence

37 Write effectively

38 Read for insight

39 Work the numbers

40 Act the part

41 Be the part

Conclusion: the leadership journey

Index

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