Frances Hesselbein is the founding president and current chairman of the Board of Governors of the Leader to Leader Institute and editor in chief of its journal Leader to Leader. She served as CEO of the Girl Scouts of the USA and was awarded the Presidential Medal of Freedom, the highest civilian honor in the United States. In addition, she has been awarded honorary doctoral degrees from 20 colleges and universities

Marshall Goldsmith has been recognized by the American Management Association as one of 50 great thinkers who have influenced the field of management and by BusinessWeek as one of the most influential practitioners in the history of leadership development. In addition to The Leader of the Future 2, Dr. Goldsmith is the author or coeditor of 22 books including the best-seller, What Got You Here Won't Get You There.

Established in 1990 as the Peter F. Drucker Foundation for Nonprofit Management, the Leader to Leader Institute furthers its mission—to strengthen the leadership of the social sector—by providing social sector leaders with essential leadership wisdom, inspiration, and resources to lead for innovation and to build vibrant social sector organizations.

Preface xi
Frances Hesselbein

Introduction xiii
Marshall Goldsmith

PART ONE: STRATEGY AND VISION: SETTING THE DIRECTION OF THE ORGANIZATION OF THE FUTURE 1

1 Outsmart Your Rivals by Seeing What Others Don’t 3
Jim Champy

2 Organization Is Not Structure but Capability 13
Dave Ulrich and Norm Smallwood

3 The Leader’s Mandate: Create a Shared Sense of Destiny 27
James M. Kouzes and Barry Z. Posner

4 A Different Kind of Company 37
Srikumar S. Rao

5 Free to Choose: How American Managers Can Create Globally Competitive Workplaces 49
James O’Toole

6 Managing the Whole Mandate for the Twenty-First Century: Ditching the Quick-Fix Approach to Management 63
Paul Borawski and Maryann Brennan

PART TWO: ORGANIZATIONAL CULTURE: VALUES, EMOTIONS, HOPE, ETHICS, SPIRIT, AND BEHAVIOR 75

7 The Values That Build a Strong Organization 77
Thomas J. Moran

8 Revisiting the Concept of the Corporation 88
Charles Handy

9 Mobilizing Emotions for Performance: Making the Most of the Informal Organization 98
Jon R. Katzenbach and Zia Khan

10 Beyond Retirement: Mature Workers Are Essential Talent for Organizations of the Future 112
Richard J. Leider

11 The Best Hope for Organizations of the Future: A Functioning Society 120
Ira A. Jackson

12 Reframing Ethics, Spirit, and Soul 132
Lee G. Bolman and Terrence E. Deal

13 Environment Drives Behavior and Expectations 145
Bill Strickland with Regina Cronin

PART THREE: DESIGNING THE ORGANIZATION OF THE FUTURE 157

14 Dynamic Organizations for an Entrepreneurial Age 159
Christopher Gergen and Gregg Vanourek

15 Multidimensional, Multinational Organizations of the Future 174
Jay R. Galbraith

16 Designing Organizations That Are Built to Change 188
Edward E. Lawler III and Christopher G. Worley

17 Refounding a Movement: Preparing a One-Hundred- Year-Old Organization for the Future 203
Kathy Cloninger

18 Three Challenges Facing Nonprofi ts of the Future: People, Funding, and Strategy 217
Roxanne Spillett

19 Pioneering the College of the Future: Building as We Walk 228
Darlyne Bailey

PART FOUR: WORKING TOGETHER 243

20 The Organization of the Future Will Foster an Inclusive Environment 245
Lee Cockerell

21 The Leader as Subculture Manager 258
Edgar H. Schein

22 The New High-Performance, Horizontal Organization 268
Howard M. Guttman

PART FIVE: LEADERSHIP 283

23 The Leadership Blueprint to Achieve Exponential Growth 285
David G. Thomson

24 Leadership Judgment: The Essence of a Good Leader 297
Noel M. Tichy and Christopher DeRose

25 The Leader of the Future 310
William A. Cohen

26 Leadership by Perpetual Practice 321
Debbe Kennedy

Index 337

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