9780764435645

More than ever, today's volunteers work online, need flexible hours, and want to play a role in defining their jobs. They also want to feel a sense of responsibility for your organization's overall mission. Harness this passion and potential-with results that uplift your goals and enable your volunteers. Discover how to: frame your recruitment message for today's volunteers, understand how the different generations are motivated, empower volunteers to "own" their projects, create a climate of teamwork across generational boundaries, involve "virtual" volunteers from around the country, engage the passion of your volunteers. Book jacket.

The Common Predicament: Where It All Begins	p. 11
The Volunteer Recruiter	p. 15
Who Is the New Breed of Volunteer?: A Profile of the 21st-Century Volunteer	p. 17
Recruiting the New Breed of Volunteers: The "Courting" Relationship	p. 25
Finding the New Breed of Volunteers (and Not Scaring Them Away): The Seven Deadly Sins of Recruiting Volunteers	p. 33
Tapping Into Two New Breeds of Volunteers: Retiring "Boomers" and "Generation @"	p. 49
The Volunteer Manager	p. 65
Motivating the New Breed of Volunteers: Retain Volunteers by Motivating Them	p. 67
Empowering Volunteers to Do It Their Way: Move From Delegation to Empowerment	p. 81
Managing the Virtual Volunteer: Virtual Volunteers and Using Technology	p. 91
Managing or Canning High-Maintenance Volunteers: Performance Coaching the Volunteer From Hell	p. 103
The Volunteer Leader	p. 115
Leading the Successful Volunteer Organization: Mobilize the Collective Power of Volunteers	p. 117
A Leadership Case Study: A Fable of How to Do It Right	p. 129
Resources	p. 141
Sample Position Charter	p. 143
Sample Youth Ministry "Volunteer Expectations"	p. 146
Sample Project Charter	p. 148
Sample Youth Ministry Volunteer Application	p. 151
Interview Guide for Hiring a Paid "Volunteer Manager" Using Behavior-Based Interview Questions	p. 154
Sample Youth Ministry Reference Confidential Recommendation Form	p. 155
Sample Questionnaire for Virtual Volunteers	p. 157
Sample Board "Code of Conduct"	p. 159
Strategic Planning Retreat-Agenda of Questions	p. 160
SWOT Analysis Form	p. 163
Icebreakers and Openers	p. 164
Team-Building Activities	p. 168
Sample Training Exercise-A Case Study: Symptoms of Staff Resistance	p. 170
Notes	p. 173
Table of Contents provided by Ingram. All Rights Reserved.

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The New Breed: Understanding & Equipping the 21st Century Volunteer

The New Breed: Understanding & Equipping the 21st Century Volunteer

0764435647

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Table of Contents

Supplemental Materials