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This updated edition of a classic study of ethics in business presents an eye-opening account of how corporate managers think the world works, and how big organizations shape moral consciousness. Robert Jackall takes the reader inside a topsy-turvy world where hard work does not necessarily lead to success, but sharp talk, self-promotion, powerful patrons, and sheer luck might. What sort of everyday rules-in-use do people play by when there are no fixed standards to explain why some succeed and others fail? In the words of one corporate manager, those rules boil down to this maxim: "What is right in the corporation is what the guy above you wants from you. That's what morality is in the corporation." This brilliant, disturbing, funny look at the ethos of the corporate world presents compelling real life stories of the men and women charged with running the businesses of America. This new edition includes a foreword linking the themes of Moral Mazes to the financial tsunami that engulfed the world economy in 2008.
Robert Jackall is Willmott Family Professor of Sociology & Public Affairs at Williams College.
Table of Contents
Introduction: Business as a Social and Moral Terrain
Moral Probations, Old and New
The Social Structure of Managerial Work
The Main Chance
Looking up and Looking Around
Dexterity with Symbols
The Magic Lantern
Invitations to Jeopardy
Moral Mazes and the Great Recession
Suggestions for Further Reading
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