We're pleased to introduce the third edition of Lippincott Williams & Wilkins' Administrative Medical Assisting,the medical assisting text designed to address the challenges of medical assisting faculty, and provide the necessary content for programs that address administrative skills separately from clinical skills. This dynamic package of text and resources represent more than just a textbook, instead providing a suite of learning resources. This is the one text aimed at making sure that every graduate can quickly change their cap and gown for a set of scrubs and immediately be a vital member of the medical office. We do this by: Providing the content in an engaging style that speaks to students. Putting pedagogy to work in the text through key features like patent education boxes, competency checklists, procedure boxes, etc. Constantly reinforcing the learning through additional online ancillaries including simulations, animations, ESL resources, etc. round out the experience. Helping instructors lessen planning time, with robust instructor resources. A competency spreadsheet helps faculty members and students track their progress through the material. New content in the fourth edition focuses on addressing crucial changes in policy and technology. Without changing the engaging writing style we're known for, we've made sure that the content is up-to-date and in-line with the needs of the market. We've added a chapter on emergency preparedness, a crucial topic in today's medical office. In addition, instructors will be happy to find the latest CAAHEP and ABHES competencies clearly addressed throughout the text.