Introduction

Part one – Setting the scene for change

CHAPTER 1: SO WHY DO I NEED TO CHANGE?

Changes to the social environment

Technology is changing

Population and demographics are changing

your markets are changing

your people are changing

What does this mean for my business?

CHAPTER 2: WHY THEN IS CHANGE SO HARD?

Using consistency and fairness to support change planning

Change thinking

CHAPTER 3: WHAT ARE THE SECRET INGREDIENTS OF EFFECTIVE CHANGE?

How to Install trust and fairness

Performance module 1: Participative Planning

Performance module 2: Strategic Appraisal

Performance module 3: Financial Understanding

Performance module 4: Unbiased Team Accommodation

CHAPTER 4: HOW DO I USE AND INSTALL A CHANGE FRAMEWORK?

Building the case for Change

Part TWO - The 15 Steps to Leading Constant Change

STEP 1:   DEFINE YOUR KILLER STRATEGY FOR CHANGE

STEP 2:  ASSEMBLING YOUR NINJA CHANGE PLANNING TEAM

STEP 3:   OVER-COMMUNICATE THE STRATEGY

STEP 4:  HOW TO REALLY ENGAGE YOUR STAFF

STEP 5:  UNDERSTAND YOUR CHANGE PLAN

STEP 6:  WHERE IS THE MONEY?

STEP 7:  ACCELERATED PLANNING BY PROJECTS

STEP 8: HOW YOUR BUSINESS ACTUALLY WORKS

STEP 9: HOW TO CREATE THE THEATRE FOR CHANGE

STEP 10:  INSTAL FAIRNESS AS A SUPERIOR CHANGE DRIVER

STEP 11: CONDUCT THE “CHANGE PLANNING” SESSION

STEP 12:  USE YOUR ENTIRE STAFF TO EXTEND YOUR PLAN

STEP 13:  YOUR HIGH PERFORMANCE PLAN

STEP 14:  PUBLISH TO ACCELERATE YOUR RESULTS

STEP 15:  HOW TO DRIVE RAPID EXECUTION

Part THREE – IT’S THE RESULTS THAT COUNT

CHAPTER 5:   HOW TO GET THE RESULTS YOU DESERVE

Defining Results

CHAPTER 6: HOW TO MAKE CHANGE A HABIT, NOT JUST AN EVENT

Getting into CHANGE thinking

CHAPTER 7:  TEAM ACTION MANAGEMENT REVEALED

The Clients of Team Action Management

CHAPTER 8  CONCLUSION

Appendix:  YOUR PERSONAL RESOURCE CHEST

Acknowledgements

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