1. Conceptual Base for Leadership and Management

2. Health Care Policy, Legal Issues, and Ethics in Health Care Delivery

3. Change and Decision Making

4. Organizational Structure for Effective Care

5. Health Care Financial Issues

6. Acute Care Organizations: An Example of a Health Care Organization

SECTION II: CORE COMPETENCIES

7. Managing Patient-Centered Care

8. Diversity and Disparities in Health Care

9. Recruitment and Retention: Meeting Staffing Requirements

10. Consumers and Nurses

11. Interdisciplinary and Intradisciplinary Teamwork

12. Improving Teamwork: Collaboration, Coordination, and Conflict Resolution

13. Effective Staff Communication and Working Relationships

14. Delegation for Effective Outcomes

15. Evidence-Based Practice and Management

16. Health Care Quality: A Critical Health Policy Issue

17. Implementing Health Care Quality Improvement

18. Technology and Health Care

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