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Leadership (with InfoTrac)

by: Lussier, Robert N.; Achua, Christopher F.

Leadership (with InfoTrac)

by: Lussier, Robert N.; Achua, Christopher F.

ISBN 13:
9780324316971
ISBN 10:
0324316976
Edition: 3rd
Format: Paperback
Copyright: 02/01/2006
Publisher: Cengage Learning
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Summary

Learn tomorrow's leadership strategies today. LEADERSHIP combines traditional theories with cutting-edge developments to bring you the leadership textbook you have to own if you want to succeed in tomorrow's workforce. Plus, this edition comes with hands-on skill building exercises so you can learn by doing. And with countless study aids built right into the textbook, you'll have all you need to ace the test as well.

PART 1 Individuals as Leaders

Who Is A Leader?

(26)

Leadership Is Everyone's Business

(6)

Why Leadership Is Important

(1)

Defining Leadership

(1)

Self-Assessment 1: Leadership Potential

(3)

Are Leaders Born or Made?

(1)

Leadership Managerial Roles

(4)

Interpersonal Roles

(1)

Informational Roles

(1)

Decisional Roles

(2)

Levels of Analysis of Leadership Theory

(3)

Individual Level of Analysis

(1)

Group Level of Analysis

(1)

Organizational Level of Analysis

(1)

Interrelationships among the Levels of Analysis

(1)

Leadership Theory Paradigms

(2)

The Trait Theory Paradigm

(1)

The Behavioral Leadership Theory Paradigm

(1)

The Contingency Leadership Theory Paradigm

(1)

The Integrative Leadership Theory Paradigm

(1)

From the Management to the Leadership Theory Paradigm

(1)

Objectives of the Book

(3)

Leadership Theory

(1)

Application of Leadership Theory

(1)

Leadership Skill Development

(1)

Flexibility

(1)

Organization of the Book

(6)

Chapter Summary

(1)

Key Terms

(1)

Review and Discussion Questions

(1)

Case: Scott Livengood---Krispy Kreme

(1)

Video Case: CVS Corporation

(1)

Skill-Development Exercise 1: Getting to Know You by Name

(2)

Self-Assessment 2: Names

(1)

Skill-Development Exercise 2: Identifying Leadership Traits and Behaviors

(1)

Leadership Traits And Ethics

(44)

Personality Traits and Leadership

(6)

Self-Assessment 1: Personality Profile

(1)

Personality and Traits

(1)

The Big Five Model of Personality

(2)

Personality Profiles

(1)

Derailed Leadership Traits

(1)

Traits of Effective Leaders

(6)

Dominance

(1)

High Energy

(1)

Self-Confidence

(1)

Locus of Control

(1)

Stability

(1)

Integrity

(1)

Intelligence

(1)

Flexibility

(1)

Sensitivity to Others

(2)

The Personality Profile of Effective Leaders

(5)

Achievement Motivation Theory

(1)

Leader Motive Profile Theory

(1)

Self-Assessment 2: Motive Profile

(1)

Self-Assessment 3: Motive Profile with Socialized Power

(2)

Leadership Attitudes

(6)

Self-Assessment 4: Leadership Interest

(2)

Theory X and Theory Y

(1)

Self-Assessment 5: Theory X and Theory Y Attitudes

(1)

The Pygmalion Effect

(1)

Self-Concept

(2)

How Attitudes Develop Leadership Styles

(1)

Ethical Leadership

(19)

Self-Assessment 6: How Ethical Is Your Behavior

(2)

Does Ethical Behavior Pay?

(1)

How Personality Traits and Attitudes, Moral Development, and the Situation Affect Ethical Behavior

(3)

How People Justify Unethical Behavior

(1)

Simple Guides to Ethical Behavior

(1)

Stakeholder Approach to Ethics

(1)

Being an Ethical Leader

(2)

Chapter Summary

(2)

Key Terms

(1)

Review and Discussion Questions

(1)

Case: Bill Gates---Microsoft

(2)

Video Case: The Timberland Company

(1)

Skill-Development Exercise 1: Improving Attitudes and Personality Traits

(2)

Skill-Development Exercise 2: Personality Perceptions

(1)

Skill-Development Exercise 3: Ethics and Whistle-Blowing

(2)

Leadership Behavior And Motivation

(42)

Leadership Behavior and Styles

(2)

Leadership Behavior

(1)

Leadership Styles and the University of Iowa Research

(1)

University of Michigan and Ohio State University Studies

(4)

University of Michigan: Job-Centered and Employee-Centered Behavior

(1)

Self-Assessment 1: Your Leadership Style

(1)

Ohio State University: Initiating Structure and Consideration Behavior

(2)

Differences between Leadership Models---and Their Contributions

(1)

The Leadership Grid

(4)

Leadership Grid Theory

(2)

Leadership Grid and High-High Leader Research and Contributions

(1)

Self-Assessment 2: Your Personality Traits and Leadership Styles

(1)

Leadership and Major Motivation Theories

(1)

Motivation and Leadership

(1)

The Motivation Process

(1)

An Overview of Three Major Classifications of Motivation Theories

(1)

Content Motivation Theories

(8)

Hierarchy of Needs Theory

(2)

Two-Factor Theory

(1)

Self-Assessment 3: Job Motivators and Maintenance Factors

(2)

Acquired Needs Theory

(1)

The Need to Balance Professional and Personal Needs

(1)

Process Motivation Theories

(6)

Equity Theory

(1)

Expectancy Theory

(2)

Goal-Setting Theory

(3)

Reinforcement Theory

(7)

Types of Reinforcement

100

(1)

Schedules of Reinforcement

101

(1)

You Get What You Reinforce

102

(1)

Motivating with Reinforcement

103

(1)

Giving Praise

104

(2)

Putting the Motivation Theories Together within the Motivation Process

106

(8)

Chapter Summary

107

(2)

Key Terms

109

(1)

Review and Discussion Questions

109

(1)

Case: Art Friedman---Friedmans Microwave Ovens

109

(1)

Video Case: Buffalo Zoo

110

(1)

Skill-Development Exercise 1: Writing Objectives

111

(1)

Behavior Model Skills Training 1

112

(1)

Behavior Model Video 1

112

(1)

Skill-Development Exercise 2: Giving Praise

112

(2)

Influencing: Power, Politics, Networking, And Negotiation

114

(44)

Power

116

(12)

Sources of Power

116

(1)

Types of Power and Influencing Tactics, and Ways to Increase Your Power

117

(11)

Self-Assessment 1: Influencing Tactics, Power, and Personality Traits

128

(1)

Acquiring and Losing Power

128

(1)

Organizational Politics

128

(7)

The Nature of Organizational Politics

129

(1)

Political Behavior

129

(1)

Self-Assessment 2: Use of Political Behavior

130

(2)

Guidelines for Developing Political Skills

132

(3)

Networking

135

(7)

Self-Assessment 3: Networking

136

(1)

Perform a Self-Assessment and Set Goals

137

(1)

Create Your One-Minute Self-Sell

138

(1)

Develop Your Network

139

(1)

Conduct Networking Interviews

139

(2)

Maintain Your Network

141

(1)

Negotiation

142

(7)

Self-Assessment 4: Negotiating

142

(1)

Negotiating

143

(1)

The Negotiation Process

143

(6)

Ethics and Influencing

149

(9)

Chapter Summary

150

(1)

Key Terms

151

(1)

Review and Discussion Questions

151

(1)

Case: Carlton Petersburg---Department of Leadership

151

(2)

Video Case: Buffalo Zoo

153

(1)

Skill-Development Exercise 1: Influencing Tactics

153

(1)

Skill-Development Exercise 2: Influencing, Power, and Politics

154

(2)

Skill-Development Exercise 3: Networking Skills

156

(1)

Skill-Development Exercise 4: Car Dealer Negotiation

157

(1)

Contingency Leadership Theories

158

(38)

Contingency Leadership Theories and Models

160

(2)

Leadership Theories versus Leadership Models

160

(1)

Contingency Theory and Model Variables

160

(1)

Global Contingency Leadership

161

(1)

Contingency Leadership Theory and Model

162

(6)

Leadership Style and the LPC

163

(1)

Situational Favorableness

163

(1)

Self-Assessment 1: Your Fiedler LPC Leadership Style

164

(2)

Determining the Appropriate Leadership Style

166

(1)

Research

167

(1)

Leadership Continuum Theory and Model

168

(3)

Path-Goal Leadership Theory and Model

171

(4)

Situational Factors

172

(1)

Leadership Styles

172

(1)

Research

173

(2)

Normative Leadership Theory and Models

175

(6)

Leadership Participation Styles

175

(1)

Model Questions to Determine the Appropriate Leadership Style

176

(3)

Selecting the Time-Driven or Development-Driven Model for the Situation

179

(1)

Determining the Appropriate Leadership Style

180

(1)

Research

180

(1)

Putting the Behavioral and Contingency Leadership Theories Together

181

(2)

Prescriptive and Descriptive Models

183

(1)

Leadership Substitutes Theory

183

(13)

Substitutes and Neutralizes

184

(1)

Leadership Style

184

(1)

Changing the Situation

184

(1)

Research

185

(1)

Self-Assessment 2: Your Personality and Contingency Leadership Theories

185

(1)

Chapter Summary

186

(1)

Key Terms

187

(1)

Review and Discussion Questions

187

(1)

Case: Hank Thomson---Mocon

187

(2)

Video Case: The Vermont Teddy Bear Company

189

(1)

Self-Assessment 3: Determining Your Preferred Normative Leadership Style

189

(3)

Skill-Development Exercise 1: Identifying Normative Leadership Styles

192

(1)

Skill-Development Exercise 2: Using the Normative Leadership Models

193

(1)

Self-Assessment 4: Your Leadership Continuum and Path-goal Leadership Styles

194

(2)

PART 2 Team Leadership

Communication, Coaching, And Conflict Skills

196

(52)

Communication

198

(8)

Communication and Leadership

198

(1)

Sending Messages and Giving Instructions

198

(4)

Receiving Messages

202

(1)

Self-Assessment 1: Listening Skills

203

(3)

Feedback

206

(5)

The Importance of Feedback

206

(2)

Common Approaches to Getting Feedback on Messages---and Why They Don't Work

208

(1)

How to Get Feedback on Messages

209

(1)

360-Degree Multirater Feedback

210

(1)

Coaching

211

(9)

Coaching and Leadership

211

(1)

How to Give Coaching Feedback

211

(4)

What Is Criticism and Why Doesn't It Work?

215

(2)

The Coaching Model for Employees Who Are Performing Below Standard

217

(2)

Mentoring

219

(1)

Managing Conflict

220

(6)

The Psychological Contract

220

(1)

Conflict and Leadership

221

(1)

Conflict Management Styles

221

(5)

Collaborating Conflict Management Style Models

226

(22)

Initiating Conflict Resolution

227

(1)

Responding to Conflict Resolution

228

(1)

Mediating Conflict Resolution

228

(2)

Self-Assessment 2: Your Personality Traits and Communication, Feedback, Coaching, and Conflict Management Style

230

(1)

Chapter Summary

231

(1)

Key Terms

232

(1)

Review and Discussion Questions

232

(1)

Case: Lawrence Weinbach---Unisys Corporation

232

(2)

Video Case: Le Meridien Hotel

234

(1)

Skill-Development Exercise 1: Giving Instructions

234

(2)

Behavior Model Skills Training 1: Session 1

236

(1)

Self-Assessment 3: Determining Your Preferred Communication Style

236

(3)

The Situational Communications Model: The Interactive Process System

239

(3)

Behavior Model Video 1: Situational Communications

242

(1)

Skill-Development Exercise 2: Situational Communications

243

(1)

Behavior Model Skills Training 2: Session 2

243

(1)

The Coaching Model

243

(1)

Behavior Model Video 2: Coaching

244

(1)

Skill-Development Exercise 3: Coaching

244

(1)

Behavior Model Skills Training 3: Session 3

245

(1)

The Initiating Conflict Resolution Model 6--5

245

(1)

Behavior Model Video 3: Initiating Conflict Resolution

246

(1)

Skill-Development Exercise 4: Initiating Conflict Resolution

246

(1)

Behavior Model Video 4: Mediating Conflict Resolution

247

(1)

Leader/Follower Relations

248

(44)

Evolution of the Dyadic Theory

250

(7)

Vertical Dyadic Linkage (VDL) Theory

251

(1)

Self-Assessment 1: Dyadic Relationship with Your Manager

252

(2)

Leader-Member Exchange (LMX) Theory

254

(1)

Team Building

255

(1)

Systems and Networks

256

(1)

Leader-Member Exchange Theory

257

(8)

The Influence of LMX on Follower Behavior

258

(2)

Self-Assessment 2: In-Group and Out-Group

260

(1)

Strategies for Developing Positive Leader-Member Relations

260

(2)

Limitation of LMX Application

262

(1)

Self-Assessment 3: Your LMX Relationship with Your Manager

262

(1)

Factors that Determine LMX Quality

263

(2)

Bias in LMX: Employee Career Implications

265

(1)

Followership

265

(14)

The Effective Follower, and Follower Types

266

(3)

Self-Assessment 4: Effective Followership

269

(1)

Guidelines to Becoming an Effective Follower

269

(4)

Determinants of Follower Influence

273

(3)

Effective Leader Feedback

276

(2)

Dual Role of Being a Leader and a Follower

278

(1)

Delegation

279

(13)

Delegating

279

(1)

Delegation Decisions

280

(2)

Self-Assessment 5: Followership and Personality

282

(2)

Chapter Summary

284

(2)

Key Terms

286

(1)

Review and Discussion Questions

286

(1)

Case: W. L. Gore & Associates

286

(2)

Video Case: LaBelle Management

288

(1)

Skill-Development Exercise 1: Improving Dyadic Relationships---Followership

288

(1)

Behavior Model Skills Training

289

(1)

The Delegation Model

289

(1)

Behavior Model Video 1: Delegating

289

(1)

Skill-Development Exercise 2: Delegating

290

(2)

Team Leadership And Self-Managed Teams

292

(64)

The Use of Teams in Organizations

294

(14)

Groups versus Teams: What Is the Difference?

296

(1)

Advantages and Disadvantages of Teamwork

297

(3)

Self-Assessment 1: Assessing Teamwork in Your Group

300

(1)

Characteristics of Effective Teams

300

(8)

Self-Assessment 2: Assessing the Climate for Creativity

308

(1)

Types of Teams

308

(7)

Functional Team

309

(1)

Cross-Functional Team

310

(3)

Self-Managed Team (SMT)

313

(2)

Decision Making in Teams

315

(5)

Team versus Individual Decision Making

315

(2)

Self-Assessment 3: Personality Traits and Teams

317

(1)

Leader-Centered versus Group-Centered Approaches

318

(2)

Normative Leadership Model

320

(1)

Leadership Skills for Effective Team Meetings

320

(5)

Planning Meetings

320

(2)

Conducting Meetings

322

(1)

Handling Problem Members

323

(2)

Self-Managed Teams

325

(12)

The Nature of Self-Managed Teams

326

(3)

The Benefits of Self-Managed Teams

329

(1)

Factors That Influence Self-Managed Team Effectiveness

330

(5)

Guidelines for Improving Self-Managed Team Effectiveness

335

(2)

The Changing Role of Leadership in Self-Managed Teams

337

(19)

The Self-Managed Team Facilitator

338

(2)

The Challenges of Implementing Self-Managed Teams

340

(1)

Chapter Summary

341

(3)

Key Terms

344

(1)

Review and Discussion Questions

344

(1)

Case: Frederick W. Smith---Federal Express

344

(2)

Video Case: Cannondale Corporation

346

(1)

Behavior Model Skills Training

346

(1)

Leadership Decision Making Model: (Part I) Deciding Which Leadership Decision-Making Style to Use

347

(2)

Behavior Model Video and Video Exercise: (Part II) Deciding Which Leadership Decision-Making Style to Use

349

(1)

Skill-Development Exercise 1: (Part III & IV) Deciding which Leadership Decision-Making Style to Use

350

(2)

Skill-Development Exercise 2: Individual Versus Group Decision Making

352

(4)

PART 3 Organizational Leadership

Charismatic And Transformational Leadership

356

(40)

Personal Meaning

359

(4)

Factors That Influence Personal Meaning

359

(4)

Charisma

363

(4)

Weber's Conceptualization of Charisma

363

(1)

Locus of Charismatic Leadership

364

(1)

Behavioral Components of Charisma

365

(2)

Charismatic Leadership

367

(10)

The Effects of Charismatic Leadership

368

(2)

Qualities of Charismatic Leaders

370

(4)

How One Acquires Charismatic Qualities

374

(1)

Charisma: A Double-Edged Sword

375

(2)

Transformational Leadership

377

(9)

Charismatic versus Transformational Leadership

378

(2)

Transformational Leader Behaviors and Attributes

380

(2)

Transformational versus Transactional Leadership

382

(1)

Self-Assessment 1: Are You More of a Transactional or Transformational Leader?

382

(3)

The Transformation Process

385

(1)

Stewardship and Servant Leadership

386

(10)

The Nature of Stewardship and Servant Leadership

386

(1)

Framework for Stewardship

387

(1)

Framework for Servant Leadership

388

(1)

Self-Assessment 2: Personality and Charismatic and Transformational Leadership

389

(1)

Chapter Summary

390

(2)

Key Terms

392

(1)

Review and Discussion Questions

393

(1)

Case: William Perez Replaces Phil Knight as CEO of Nike, Inc.

393

(1)

Video Case: Le Meridien Hotel

394

(1)

Skill-Development Exercise 1: Is the President of the United States a Charismatic Leader?

395

(1)

Leadership Of Culture And Diversity, And The Learning Organization

396

(62)

Creating a High-Performance Culture

398

(21)

The Power of Culture

399

(3)

Weak versus Strong Culture

402

(1)

Characteristics of Low-Performance Cultures

403

(3)

Characteristics of High-Performance Cultures

406

(3)

Leaders as Culture Creators

409

(6)

Cultural Value Types

415

(4)

Value-Based Leadership

419

(8)

Self-Assessment 1: Personal Values

420

(1)

Advocating Ethical Behavior

420

(3)

A Framework of Value Dimensions for Understanding Cultural Differences

423

(3)

Implications for Leadership Practice

426

(1)

Changing Demographics and Diversity

427

(13)

Current State of Workforce Diversity

428

(2)

Reasons for Embracing Diversity

430

(2)

Leadership Initiatives for Achieving Full Diversity

432

(8)

The Learning Organization and Its Culture

440

(18)

What Is a Learning Organization?

441

(1)

The Traditional versus the Learning Organization

442

(1)

The Role of Leaders in Creating a Learning Organization

443

(5)

Self-Assessment 2: Personality and Culture, Values, Diversity, and the Learning Organization

448

(1)

Chapter Summary

449

(2)

Key Terms

451

(1)

Review and Discussion Questions

451

(1)

Case: Robert Stevens Continues Lockheed Martin's Diversity Initiatives

452

(2)

Video Case: Fannie Mae

454

(1)

Skill-Development Exercise 1: Improving Dyadic Relationships---Followership

454

(1)

Skill-Development Exercise 2: Diversity Training

455

(1)

Skill-Development Exercise 3: Developing an Effective Multicultural Team

456

(2)

Strategic Leadership And Managing Crises And Change

458

(43)

Strategic Leadership

460

(13)

Analyzing the Environment

464

(2)

Strategic Vision

466

(1)

Mission Statement

467

(1)

Corporate-Level Objectives

468

(1)

Strategy Formation

469

(2)

Strategy Implementation

471

(1)

Strategy Evaluation

472

(1)

Crisis Leadership

473

(11)

Precrisis Planning

475

(3)

Five-Step Process for Crisis Risk Assessment

478

(1)

Crisis Management

479

(3)

Guidelines for Effective Crisis Communication

482

(2)

Leading Change

484

(17)

The Need for Change

485

(1)

The Change Process

485

(4)

Why People Resist Change

489

(4)

Guidelines for Overcoming Resistance to Change

493

(1)

Self-Assessment 1: Personality, Leadership, and Change

494

(1)

Chapter Summary

495

(1)

Key Terms

496

(1)

Review and Discussion Questions

497

(1)

Case: Strategic Leadership Success at ExxonMobil

497

(2)

Video Case: Fallon Worldwide

499

(1)

Skill-Development Exercise 1: Strategic Planning

499

(1)

Skill-Development Exercise 2: Planning a Change Using the Force Field Model

500

(1)

APPENDIX: LEADERSHIP AND SPIRITUALITY IN THE WORKPLACE

501

(10)

Spirituality in the Workplace

501

(3)

Defining Spirituality in the Workplace

502

(1)

Levels of Spirituality Development

503

(1)

Guidelines for Leading from a Spiritual Perspective

504

(2)

Know Thyself

504

(1)

Act with Authenticity and Congruency

504

(1)

Respect and Honor the Beliefs of Others

505

(1)

Be as Trusting as You Can Be

505

(1)

Maintain a Spiritual Practice

505

(1)

Categorized Bibliography on Spirituality in the Workplace

506

(5)

Spirit at Work Website

506

(1)

Overview of Spirituality in the Workplace

506

(1)

Leadership from a Spiritual Perspective

506

(1)

Case Studies of Leaders Who Have Applied Spiritual Principles to the Organizations Where They Work

507

(1)

Creativity and Spirituality in the Workplace

507

(1)

Spiritual Principles for Career Development

508

(1)

Spirituality at the Team Level

508

(1)

Systemic Approaches

508

(1)

The Role of Business in a Changing World

509

(1)

Summary

509

(2)

Glossary

511

(6)

Endnotes

517

(26)

Index

543

Amazon no longer offers textbook rentals. We do!

Leadership (with InfoTrac)

Leadership (with InfoTrac)

9780324316971

0324316976

Summary

Table of Contents

Supplemental Materials

Write a Review

Amazon no longer offers textbook rentals. We do!

Leadership (with InfoTrac)

Leadership (with InfoTrac)

9780324316971

0324316976

Summary

Table of Contents

Supplemental Materials

Write a Review

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