A guide to building and sustaining a great business culture using performance indicators and performance management techniques A great corporate culture is one in which every employee is tuned into and empowered by company goals and long-term strategy. In the shark infested waters of the new world business order there is only room for great business cultures; anything less is chum. In A KPI Roadmap to Building Business Performance, Robin Tidd, a business performance management expert with nearly three decades of experience in the field, takes an in-depth look at what a great company culture really looks like, and he shares his insights and expertise on how to build and sustain one. Throughout, the emphasis is on the crucial role performance information gathering and performance management systems-especially key performance indicators (KPIs)-play in motivating people, facilitating curiosity and a desire to contribute to company success, and in fostering involvement and a need to exceed past performance. Takes a practical approach and includes dozens of anecdotes and real-world examples Provides a clear, easy-to-follow roadmap for effectively integrating KPIs and other performance measurement tools into broader strategic thinking and goal-setting Each chapter is illustrated using extracts from a survey of dozens of companies across industry sectors conducted by the author