9780130482358

For courses in Industrial/Organizational Psychology and Psychology of Work Behavior. This inviting, comprehensive, student-oriented introduction to industrial/organizational psychology emphasizes the connections between theory and practice across the full spectrum of personnel issues, worker issues, work group and organizational issues, and work environment issues. Its focus on career information, employee-centered issues, and cutting-edge research ensures that students get and stay motivatedright from the beginning.

Contents

vii

Preface

xvi

Part One Introduction

Introduction: Definitions and History

1

(17)

Research Methods in Industrial/Organizational Psychology

18

(36)

Part Two Personnel Issues

Job Analysis

54

(25)

Employee Selection

79

(44)

Evaluating Employee Performance

123

(29)

Employee Training And Development

152

(31)

Part Three Worker Issues

Motivation

183

(30)

Job Satisfaction and Positive Employee Attitudes & Behaviors

213

(32)

Worker Stress and Negative Employee Attitudes & Behaviors

245

(31)

Part Four Work Croup and Organizational Issues

Communication in the Work Place

276

(29)

Group Processes in Work Organizations

305

(34)

Leadership

339

(33)

Influence, Power, and Politics

372

(29)

Organizational Structure, Culture, and Development

401

(38)

Part Five Related Areas

Human Factors and Occupational Health Psychology

439

(23)

Glossary

462

(13)

References

475

(61)

Index

536

What is included with this book?

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The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

Introduction to Industrial/Organizational Psychologyprovides an inviting and comprehensive introduction to the field of industrial/organizational (I/O) psychology. Two important themes guided the writing of this textbook. First, because I/O psychology is a field with both a strong scientific base and an applied orientation, the book demonstrates the connection between psychological theory and application: Theoretical concepts are shown to lead to useful interventions. Second, this book was designed and written with the student in mind. Whenever possible, the text draws on examples and illustrations from the world of work that students understand. For instance, many work-setting examples include service industries, such as retail chains and fast food restaurants, rather than concentrating solely on traditional office or factory work settings. Introduction to Industrial/Organizational Psychologyis an introductory textbook that appeals to a wide range of students with varying academic backgrounds. It is designed for use in undergraduate survey courses in I/O psychology or in psychology of work behavior courses, and is suited for courses that contain a mix of psychology majors and nonmajors. The text is appropriate for courses at four-year colleges and universities, as well as two-year, community colleges. While the book is written at a level that makes the material accessible to students who are relatively new to the field of psychology, the coverage of topics is comprehensive. The text includes "classic" theories and research along with the latest developments and innovations to make this a thorough and challenging overview of the field. What's New: The Fourth Edition A great deal has happened in the world of work since the last edition. The rise and fall of dot.com companies, the volatility of the stock market, the changing nature of work (virtual work organizations, increasing globalization and diversity, etc.), and research on work behavior continues to grow. This edition reflects those changes, while retaining the core that those people familiar with this book will recognize. As in previous editions, this edition is thoroughly referenced and designed as a resource for both the teacher and student--a resource that gives a comprehensive overview but can also be used as a starting point for advanced investigations into the field of 1/O psychology. The major changes and additions in this edition are as follows: More of the text is devoted to the "I" side of I/O Psychology, with updated chapters on job analysis, including coverage of O*NET, a greatly expanded chapter on employee screening, testing and selection, and a change in ordering, so that performance appraisals, and discussion of criterion issues, immediately follows the chapter on selection. Greatly expanded coverage of job satisfaction and work stress, with inclusion of information about work conditions (Chapter 16 from the 3rd edition), as well as sections on positive and negative emotions and behaviors in the workplace. A new Chapter 15, providing an overview of two areas related to I/O Psychology--Human Factors and Occupational Health Psychology. Thoroughly updated. The latest research on each key topic has been included. There are more than 300 new references. Again, students will find this an excellent resource for term papers and in their future coursework. Expanded instructor's manual and ancillaries. The instructor's manual and testbank has been expanded and updated, and includes exercises and additional material. Text Structure Introduction to Industrial/Organizational Psychologyis divided into five parts. Part One provides an introduction to the field and an overview of research methods used by I/O psychologists. Part Two covers employee and personnel issues, including separate chapters on job analysis, employee selection, evaluating

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Introduction to Industrial/Organizational Psychology

Introduction to Industrial/Organizational Psychology

0130482358

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