Providing students with a solid conceptual foundation in public administration, the second edition of Shafritz and Russell's contains the latest information on trends in the discipline. The text presents unique chapter-opening vignettes and a boxed reading program with real-life excerpts and quotes that reinforce the narrative and make the text even livelier. The authors address the important issues in public administration in a witty writing style that captivates students and encourages them to think critically about the nature of public administration today.