You'll find your voice and experience communication success with INTERPERSONAL COMMUNICATION: EVERYDAY ENCOUNTERS, 7E. Award-winning author Julia T. Wood presents a pragmatic introduction to the concepts, principles, and skills of interpersonal communication--helping you build the skills you need to become a better communicator. You'll also read about such timely issues as the ethical challenges and choices that affect interpersonal communication, emotional intelligence and forgiveness, interracial relationships, safe sex, ways to deal with abuse from intimates, race-related differences between conflict styles, and the power of language.