Using six steps and a "SECRET" formula, international speaker, Fortune 500 strategist, and bestselling management author Ken Tucker explores the challenging skill sets required to navigate conflict and crucial conversations effectively. 

Drawing upon decades of experience in the corporate and government worlds, Tucker teaches leaders how to say what they really need to say and say it right so that their people and organizations execute the results they want and need. 

Intentional Conversations includes:

• Context and conversations that lead to good results and those that don't.
• How leaders can use the "SECRET" process to enhance their success at work and in life.
• Creative sidebars and QR media links that illustrate the principles in the book.

As a thought leader, Ken Tucker brings many years of being a highly sought-after speaker and principle consultant, formerly with The Gallup Organization, then as strategic consultant and CEO of Ken Tucker and Associates, LLC, and now as a senior partner at TAG Consulting. He is the author of Intentional Conversations (Familius, 2015), coauthor of Animals, Inc: A Business Parable for the 21st Century (Warner Books, February 2004) and author of Are You Fascinated? The Four People You Need to Succeed (Dailey Swann Publishing, August 2009), and coauthor of The Leadership Triangle, along with Todd Hahn and Shane Roberson of Your Intentional Difference: One Word Changes Everything. He is a regular contributor to management columns.

• Foreword by Leighton Ford
• Chapter One: Think, Talk, Grow
• Chapter Two: Foot in Mouth—Ouch!
• Chapter Three: The S in SECRET
• Chapter Four: The First E in SECRET
• Chapter Five: The C in SECRET
• Chapter Six: The R in SECRET
• Chapter Seven: The Second E in SECRET
• Chapter Eight: The T in SECRET
• Chapter Nine: The Secret of the Secret
• Chapter Ten: Turn the SECRET into Practice