This much-anticipated new edition reviews state-of-the-art information technology. It describes how information systems can support high-quality patient care and improve management decisions in healthcare organizations. Authors Charles Austin and Stuart Boxerman provide sufficient technical detail on computer hardware, software, networks, and telecommunications to enable the manager to become conversant with modern information technology and its use in healthcare organizations. An effective information system can help managers make intelligent use of the information collected, leading to improved strategic planning, decision support, program management, patient care, and continuous quality improvement. Thoroughly updated throughout, this book includes new information on e-health, information security, application development, and project management. It also contains chapter summaries, discussion questions, and a glossary of technical terms. Book jacket.