Health Care Quality Management Tools and Applications
- ISBN 13:
- ISBN 10:
- Edition: 1st
- Format: Paperback
- Copyright: 01/21/2014
- Publisher: Jossey-Bass
Note: Not guaranteed to come with supplemental materials (access cards, study guides, lab manuals, CDs, etc.)
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Increasingly health care organizations are challenged to improve patient outcomes, redesign business processes, and execute quality and risk management initiatives. Health Care Quality Management offers anintroduction to the field and practice of quality management, provides hands-on experience with Excel and other tools, and shows how these principles are adopted by health care organizations to improve patient outcomes and program quality. The book includes case studies to illustrate how patient outcomes have been improved and business processes redesigned to achieve improvements in quality, risk reduction and other key business results/outcomes.