Cisco Networking Academy teaches hundreds of thousands of students annually the skills needed to build, design, and maintain networks, improving their career prospects while filling the global demand for networking professionals. With 10,000 academies in 165 countries, it helps individuals prepare for industry-recognized certifications and entry-level information and communication technology careers in virtually every industry–developing foundational technical skills while acquiring vital 21st-century career skills in problem solving, collaboration, and critical thinking. Cisco Networking Academy uses a public-private partnership model to create the "world's largest classroom."

1. Introduction to the Personal Computer

2. Lab Procedures and Tool Use

3. Computer Assembly

4. Overview of Preventive Maintenance 

5. Operating Systems

6. Networks

7. Laptops

8. Mobile Devices

9. Printers

10. Security

11. The IT Professional

12. Advanced Troubleshooting

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