9780071745284

Conversations for Change: 12 Ways to Say it Right When It Matters Most

  • ISBN 13:

    9780071745284

  • ISBN 10:

    0071745289

  • Edition: 1st
  • Format: Paperback
  • Copyright: 10/04/2010
  • Publisher: McGraw-Hill Education

Note: Not guaranteed to come with supplemental materials (access cards, study guides, lab manuals, CDs, etc.)

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Summary

Successful communication isn't just about speaking well, choosing the right words, or walking away from the conversation feeling that your point of view was "heard."

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Table of Contents

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