9781118324059

Building on the popular Sybex Study Guide approach, this new edition of the best-selling CompTIA A+ Study Guide will be completely revised to cover changes to the exams. The book will provide 100% coverage of the A+ exam objectives, and contain clear and concise information on crucial hardware and operating system maintenance and troubleshoot topics. It will include practical examples and insights drawn from real-world experience, as well as exam highlights and end-of-chapter review. Readers will also have access to additional learning resources, including the Sybex Test Engine with bonus practice exams, electronic flashcards, and a searchable PDF of a Glossary of the most important terms readers will need to understand. Topics covered in the book include: * Personal Computer Components * Laptop and Portable Devices * Operating Systems * Printers and Scanners * Networks * Security * Safety and Environmental Issues * Communication and Professionalism

Quentin Docter, A+, MCSE, CNE, CCNA, SCSA, is an IT consultant and has over 17 years of IT experience.

Emmett Dulaney, A+, Network+, Security+, MCT, is an assistant professor at Anderson University. He has written several certification books, and is coauthor of Sybex's leading certification title: CompTIA Security+ Study Guide. He is also a well-known columnist for CertCities.com.

Toby Skandier, A+, Network+, i-Net+, Server+, is founder of Talskan Technologies, LLC, a technical education provider in North Carolina. All three authors coauthored the previous edition of the CompTIA A+ Complete Study Guide.

Introduction xxxi

Assessment Test liv

Part I 220-801 1

Chapter 1 Motherboards, Processors, and Memory 3

Chapter 2 Storage Devices and Power Supplies 69

Chapter 3 Peripherals and Expansion 125

Chapter 4 Display Devices 197

Chapter 5 Custom Configurations 235

Chapter 6 Networking Fundamentals 261

Chapter 7 Introduction to TCP/IP 309

Chapter 8 Installing Wireless and SOHO Networks 337

Chapter 9 Understanding Laptops 395

Chapter 10 Installing and Configuring Printers 445

Chapter 11 Understanding Operational Procedures 501

Part II 220-802 559

Chapter 12 Operating System Basics 561

Chapter 13 Operating System Administration 607

Chapter 14 Working with Windows 7 665

Chapter 15 Working with Windows Vista 709

Chapter 16 Working with Windows XP 747

Chapter 17 Security 797

Chapter 18 Mobile Devices 837

Chapter 19 Troubleshooting Theory, OSs, and Security 929

Chapter 20 Hardware and Network Troubleshooting 981

Appendix A Answers to Review Questions 1041

Appendix B Answers to Performance-Based Questions 1075

Appendix C About the Additional Study Tools 1099

Additional Study Tools 1100

Sybex Test Engine 1100

Electronic Flashcards 1100

PDF of Glossary of Terms 1100

Adobe Reader 1100

System Requirements 1101

Using the Study Tools 1101

Troubleshooting 1101

Customer Care 1102

Index 1103

What is included with this book?

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CompTIA A+ Complete Study Guide Authorized Courseware Exams 220-801 and 220-802

CompTIA A+ Complete Study Guide Authorized Courseware Exams 220-801 and 220-802

1118324056

Summary

Author Biography

Table of Contents

Supplemental Materials