Develop effective business communication skills and learn how to use them strategically and powerfully with Himstreet & Baty's Business Communication by Carol Lehman and Debbie DuFrene. The basis of the book is a strategic model for business communication, which includes the dynamic work place forces of diversity, technology, legal and ethical constraints, and a team environment. All the latest coverage of current communication technologies are covered, including electronic job searches, scannable and online resumes, e-mail, Internet search engines, video conferencing, collaborative software, and multimedia presentations. Exercises and Internet activities throughout the book aid in the development of written and oral communication skills, and special "team-building" activities help readers become more effective in group situations.