Now in its tenth edition,Managementcontinues to offer a practical, student-oriented approach to four central themes: change, diversity, ethics, and globalization. Author Robert Kreitner relies on more than 30 years of research and teaching experience to ensure that students gain a solid understanding of management principles. In addition to coverage of timely and relevant issues such as corporate responsibility, the text promotes skill development through hands-on exercises and team-building activities. With all data and examples updated to reflect current trends, the Tenth Edition integrates issues from popular culture and media, putting topics in context and engaging students. A range of pedagogical features--including in-text and video cases, Internet activities, and interactive annotations--support students as they prepare for the rigors of contemporary management. New!The Tenth Edition includes coverage of emerging research and hot-button topics, including Wilson's managerial skills profile; the implications of "cultural intelligence"; new research on how people rationalize unethical conduct; and the role of Web logs ("blogs"). New!Test Prepperself-quizzes at the end of each chapter include true/false and multiple-choice questions (with answers at the end of the book). New!The Eduspace online learning tool pairs the widely recognized resources of Blackboard with quality, text-specific content from Houghton Mifflin. Eduspace makes it easy for instructors to create all or part of a course online. Classroom Response System ("clicker") content, homework exercises, tests, tutorials, and supplemental study materials all come ready-to-use. Instructors can choose to use the content as is, modify it, or even add their own. New!Part-endingManagers-in-Actionvideo cases focus on high-profile managers and the challenges they face concerning project management, training, and other issues. New cases examine global diversity at Hewlett-Packard, planning and decision making at Percy Inn, and the management of human capital at Accenture. New!All chapter-opening cases, 16 chapter-closing cases, and 14 boxed features are new to this edition. Other popular features have been retained and completely updated, includingHow-to-Do-Itinstructions, summaries, terms,Hands-On Exercises,andInternet Exercises. Updated!Managing Diversityfeatures highlight the importance of diversity in the workplace. New coverage includes religion in the workplace, biased decision making, and a Native American's vision for a better future. Updated!Management Ethicsboxes, which focus on the importance of ethical decision making, cover issues such as the "two faces" of Wal-Mart, keeping blogs in check, and hardball organizational politics. Updated!The Global Managerboxes examine the role managers play in a world that is shrinking rapidly. Several new examples aid in preparing students to meet this role by introducing them to current issues and strategies, such as a global supply-chain crisis at Dell, culture and the perception of planning and control, and risk management at BMW. Updated!Interactive Annotationstake students from the text to the Web for a dynamic learning experience. These contemporary anecdotes, quotations, self-assessment tools, and thought-provoking questions allow students to hone their conceptual, self-management/teamwork, and administrative skills. The instructor web site provides answers, comments, and interpretations for the annotations.