Supervision in the Hospitality Industry: Leading Human Resources, 6th Edition
Supervision in the Hospitality Industry: Leading Human Resources, 6th Edition
- ISBN 13:
9780470077832
- ISBN 10:
0470077832
- Edition: 6th
- Format: Hardcover
- Copyright: 01/01/2009
- Publisher: Wiley
- Newer Edition
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Summary
Human resources are led, not managed. Supervision in the Hospitality Industry: Leading Human Resources, Sixth Edition is unique in its focus directly on leading human resources. In a recent paradigm shift, industry leaders and human resources practitioners recognize the movement away from "management," and to the important role of leading human resources at all levels of the organization, as they strive for perfection in guest services.