9780205458806

Managing Conflict Through Communication

  • ISBN 13:

    9780205458806

  • ISBN 10:

    0205458807

  • Edition: 3rd
  • Format: Paperback
  • Copyright: 02/27/2006
  • Publisher: Pearson
  • Newer Edition

Note: Not guaranteed to come with supplemental materials (access cards, study guides, lab manuals, CDs, etc.)

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Summary

With a strong theoretical and research base,Managing Conflict Through Communicationprovides the most complete coverage of the study of conflict available on the market. Each chapter builds on the previous to help the reader better understand and deal effectively with conflict. The extensive use of narratives and case studies make the material accessible and interesting. Practical applications of concepts through discussion questions and exercises throughout the book provide a basis for group discussion.

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