9780072843477

Combining the most recent research findings with practical tools students need to become productive group members, this leading text covers secondary groups of all kinds: work groups, committees, task forces, self-directed work teams, and other small groups whose objectives include finding solutions to problems, producing goods, and creating policies. New lead author Gloria Galanes brings to this edition a vast knowledge of computer-mediated group communication and culture.

Part 1: Introduction to the Study of Small Groups
Chapter 1. The Small Groups in Everyone’s Life
Chapter 2. The Small Group as a System
Part 2: The Foundations of Communicating in Groups
Chapter 3. Human Communication Processes in Small Groups
Chapter 4. Verbal and Nonverbal Signals in Small Group Communication
Chapter 5. The Effects of Culture on Small Group Communication
Part 3: Developing the Small Group
Chapter 6. The Members
Chapter 7. From Individual to Group: Norms and Roles
Chapter 8. From Individuals to Group: Fantasy and Cohesiveness
Chapter 9. Perspective on Leadership in Small Groups
Chapter 10. Serving as Designated Leader
Part 4: Effective Problem Solving in the Small Group
Chapter 11. Problem solving Discussion
Chapter 12. Decision Making in Small Groups
Chapter 13. Managing Conflict in the Small Group
Part 5: Group Discussion and Observation Techniques
Chapter 14. Special Discussion Techniques and Methods for Face-to-Face and Computer-Mediated Groups
Chapter 15. Observing and Evaluating Group Discussions
Appendix A: Making Public Presentations of the Group’s Output
Appendix B: Informational Resources for the SmallGroup

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Effective Group Discussion : Theory and Practice

Effective Group Discussion : Theory and Practice

0072843470

Summary

Table of Contents

Chapter 1. The Small Groups in Everyone’s Life

Chapter 2. The Small Group as a System

Part 2: The Foundations of Communicating in Groups

Chapter 3. Human Communication Processes in Small Groups

Chapter 4. Verbal and Nonverbal Signals in Small Group Communication

Chapter 5. The Effects of Culture on Small Group Communication

Part 3: Developing the Small Group

Chapter 6. The Members

Chapter 7. From Individual to Group: Norms and Roles

Chapter 8. From Individuals to Group: Fantasy and Cohesiveness

Chapter 9. Perspective on Leadership in Small Groups

Chapter 10. Serving as Designated Leader

Part 4: Effective Problem Solving in the Small Group

Chapter 11. Problem solving Discussion

Chapter 12. Decision Making in Small Groups

Chapter 13. Managing Conflict in the Small Group

Part 5: Group Discussion and Observation Techniques

Chapter 14. Special Discussion Techniques and Methods for Face-to-Face and Computer-Mediated Groups

Chapter 15. Observing and Evaluating Group Discussions

Appendix A: Making Public Presentations of the Group’s Output

Appendix B: Informational Resources for the SmallGroup

Supplemental Materials