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Being a Health Unit Coordinator

by: Cox-Stevens, Kay, RN, MA, Series Editor

Being a Health Unit Coordinator

by: Cox-Stevens, Kay, RN, MA, Series Editor

ISBN 13:
9780130916129
ISBN 10:
0130916129
Edition: 5th
Format: Paperback
Copyright: 08/17/2001
Publisher: Pearson

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Summary

Retaining an emphasis on thepatient-centeredapproach,Being A Health Unit Coordinatorprovides complete and current information on the topics that health unit coordinators must comprehend.Moving from the simple to the complex, it lays a foundation of skills necessary for all medical-clerical workers, and follows with more specific health unit coordinating procedures. Included in this edition is new medication information, the newest information on diagnostic and therapeutic orders, updated information on the impact of managed care on the health care facility, updated information on medical laws and ethics as well as review questions and learning activities.For students enrolled in unit coordinating programs or as a reference for those that are practicing.

Preface

Introduction To Being A Health Unit Coordinator

(13)

Vocabulary

(1)

Objectives

(1)

History of Health Unit Coordinating

(1)

NAHUC

(2)

Personal Qualifications

(3)

Personal Hygiene and Appearance

(1)

Job Description

(2)

Opportunities for Advancement

(1)

Other Career Opportunities

(3)

Learning Activities

(3)

The Working Environment

(22)

Vocabulary

(1)

The Health Care Institution

(1)

Objectives

(1)

Hospital History

(1)

Functions and Purposes of Hospitals

(1)

Accreditation

(1)

Classifications

(1)

The Business Side of Health Care

(1)

The Hospital Billing Process

(1)

Trends Affecting Health Care

(1)

Organization

(1)

The Medical Staff

(1)

Responsibilities

(1)

Education

(2)

Medical Specialties

(1)

Other Health Professionals

(2)

The Nursing Staff

(1)

Nursing Staff Responsibilities

(1)

Nursing Service Administrative Personnel

(1)

Nursing Unit Personnel

(3)

Nursing Units

(2)

Patient Care Assignments

(6)

Learning Activities

(5)

The Hospital Departments

(25)

Vocabulary

(1)

Objectives

(1)

The Administrative and Business Services

(1)

The Business Office

(1)

The Admitting Department

(1)

The Communications Department

(1)

The Human Resources Department

(1)

The Public Relations Department

(1)

The Transportation Department

(1)

The Health Information Services Department

(1)

The Information Systems Department

(1)

The Central Supply Department

(1)

The Purchasing Department

(3)

The Operational Services

(1)

The Environmental Services Department

(4)

The Laundry Department

(1)

The Engineering and Maintenance Department

(1)

Patient Care Services

(1)

Discharge Planning and Home Health Services

(1)

The Social Services Department

(1)

Pastoral Care

(1)

The Hospital Pharmacy

(1)

The Laboratory

(1)

Radiology

(1)

Cardiology

(1)

Respiratory or Inhalation Therapy

(1)

Physical Therapy

(1)

Occupational Therapy

(1)

Electroencephalography Section (EEG)

(1)

Endoscopy Department

(1)

The Dietary Department

(6)

Learning Activities

(4)

Medical Terminology

(30)

Vocabulary

(1)

Objectives

(1)

Guide to Pronunciation

(1)

Word Elements

(1)

Combining Word Elements

(2)

Word Variations

(3)

List of Word Elements

(4)

Forming Medical Terms

(5)

Surgical Procedures

(1)

Eponyms

(1)

Forming Plurals

(1)

Abbreviations

(13)

Learning Activities

(6)

Introduction to Body Structure and Function

(52)

Vocabulary

(1)

Objectives

(1)

Human Anatomy and Physiology

(1)

The Body's Organization

(1)

Positional and Directional Terms

(1)

Body Cavities

(1)

Body Planes

(1)

Abdominal Regions

(3)

Review

(1)

The Cell

(2)

Tissues

(3)

Review

100

(1)

The Integumentary System

101

(2)

The Skeletal System

103

(2)

The Muscular System

105

(4)

Review

106

(3)

The Nervous System

109

(9)

Review

115

(3)

The Endocrine System

118

(1)

The Circulatory System

119

(3)

The Respiratory System

122

(7)

Review

124

(5)

The Digestive System

129

(3)

The Urinary System

132

(1)

The Reproductive System

133

(10)

Review

136

(4)

Learning Activities

140

(3)

Diseases and Diagnoses

143

(24)

Vocabulary

143

(1)

Objectives

143

(1)

Terms Related to Disease

144

(1)

Major Disease Categories

144

(1)

Predisposing Causes

145

(1)

Asepsis

146

(1)

The Cause of Disease

146

(5)

History of Infection Control

151

(1)

Chain of Infection

152

(2)

Disinfection and Sterilization

154

(1)

Isolation

155

(1)

Isolation Precautions

156

(3)

Contract Precautions

159

(1)

Special Areas for Preventive Measures

159

(1)

Epidemiology

159

(2)

Isolation and the Health Unit Coordinator

161

(6)

Learning Activities

163

(4)

Medical Law and Ethics

167

(19)

Vocabulary

167

(1)

Objectives

168

(1)

Licensing

169

(1)

The Legal Side of the Physician/Patient Relationship

169

(1)

Duty of Care

169

(1)

Negligence and Malpractice

170

(1)

The Four Elements of Negligence

170

(1)

Patient's Bill of Rights

170

(1)

Advance Directives

171

(1)

AIDS

171

(1)

DNR Orders

172

(1)

Consents

173

(3)

Telephone Consents

176

(1)

Termination of Patient Contract

176

(2)

Doctor Availability

178

(1)

The Patient's Records

178

(1)

Avoiding Litigation

179

(1)

Ethics

180

(6)

Learning Activities

182

(4)

Communications

186

(27)

Vocabulary

186

(1)

Objectives

186

(3)

Principles of Communication

187

(2)

The Sender

189

(1)

The Receiver

189

(1)

Body Language

190

(1)

Methods of Communications

190

(1)

The Telephone

190

(4)

Paging

194

(1)

Message Recording and Delivery

194

(1)

The Intercommunications System (Intercom)

194

(6)

Understanding Human Behavior

198

(2)

Communicating with the Hospital Staff

200

(2)

Communicating with the Physician

202

(2)

Patient Relationships

202

(2)

Patient Requests

204

(1)

Relationships with Visitors

204

(2)

Relationships with Children and Their Parents

206

(7)

Learning Activities

208

(5)

Hospital Safety and Emergencies

213

(18)

Vocabulary

213

(1)

Objectives

213

(1)

OSHA

213

(1)

General Safety Regulations

214

(1)

Safe Movement Within the Hospital

214

(2)

Other Safety Measures

216

(1)

Body Mechanics

217

(1)

Rules to Follow for Good Body Mechanics

217

(1)

Ergonomics

218

(1)

Fire Safety and Prevention

219

(1)

General Fire Safety Rules

219

(1)

In Case of Fire

220

(2)

Your Priorities in Case of a Fire

222

(1)

Medical Emergencies

223

(1)

Cardiac Arrest

223

(1)

Cardiopulmonary Resuscitation (CPR)

223

(1)

International Hospital Code System

224

(7)

Incidents

226

(1)

Learning Activities

226

(5)

Introduction to Management At the Nurses' Station

231

(9)

Vocabulary

231

(1)

Objectives

231

(1)

The Nurses' Station

232

(1)

Other Work Areas on a Nursing Unit

232

(1)

Nursing and Medical Equipment

233

(1)

Nursing Unit Supplies

234

(1)

Reference Materials

234

(3)

Managing Your Time and Activities

237

(1)

Training Others

237

(3)

Learning Activities

238

(2)

The Patient's Chart

240

(30)

Vocabulary

240

(1)

Objectives

240

(1)

Purposes of Charts

241

(1)

Maintaining Patient Charts

241

(2)

The Chart Form

242

(1)

Execution of Chart Forms

243

(1)

Standard Chart Forms

243

(11)

Supplemental Chart Forms

254

(8)

Charting Responsibilities

262

(1)

Confidentiality and the Patient's Chart

262

(3)

Routine Chart Checks

265

(1)

Rules of Charting

265

(5)

Learning Activities

266

(4)

The Health Unit Coordinator and Computers

270

(15)

Vocabulary

270

(1)

Objectives

271

(1)

Introduction

271

(1)

Computers in General

271

(2)

Basic Computer System

273

(1)

Input

273

(1)

Process

273

(1)

Output

273

(2)

What Computers Do in Hospitals

275

(1)

Common Systems in Patient Care Areas

275

(1)

The Health Unit Coordinator and the Computer

276

(3)

Ethics and Confidentiality

279

(6)

Summary

281

(1)

Learning Activities

282

(3)

Introduction to Order Transcription

285

(17)

Vocabulary

285

(1)

Objectives

285

(1)

General Information

286

(1)

Methods of Obtaining Orders

286

(1)

Order Transcription

286

(1)

Tools of Transcription

287

(1)

Doctor's Order Sheet

287

(1)

Kardex (Patient Care Record Card)

287

(6)

Transcription Procedure

293

(1)

Steps of Transcription Procedure

293

(2)

Transcription Symbols

295

(1)

Signatures

296

(1)

General Classification of Orders

296

(1)

Four Main Categories of Doctor's Orders

297

(1)

Avoiding Mistakes in Order Transcription

298

(2)

Learning Activities

300

(2)

Understanding Medication Orders

302

(37)

Vocabulary

302

(1)

Objectives

302

(2)

Classifications of Medications

304

(3)

Commonly Ordered Drugs

307

(7)

Drugs Monitoring

314

(2)

Medication Order Form

316

(1)

Names of Drugs

316

(1)

Dosages of Drugs

317

(2)

Route of Administration

319

(1)

Intravenous Medication Orders

319

(1)

Times of Administration

320

(2)

Qualifying Phases

322

(1)

The Physician's Desk Reference (PDR)

323

(1)

The Hospital Drug Formulary

323

(1)

Types of Medication Orders

323

(2)

Basic Transcription Procedure

325

(4)

Standing Order Variations

329

(3)

Transcribing Single-Dose and Stat Orders

332

(1)

Controlled Drugs

332

(7)

Learning Activities

333

(6)

Nursing Procedure Orders

339

(46)

Vocabulary

339

(1)

Objectives

339

(1)

Treatment Orders

340

(1)

Suction Orders

340

(2)

Wound Reinfusion

342

(1)

Bowel Care Orders

342

(2)

Heat and Cold Application Orders

344

(1)

Moist and Dry Applications

344

(2)

Urinary Catherization Orders

346

(2)

Monitoring Orders

348

(8)

Circulation Check

356

(1)

Craniotomy Check (Neurological Check)

356

(1)

Pain Assessment

356

(1)

Intake and Output

357

(2)

Diabetic Testing

359

(1)

Intravenous Administration Orders

360

(9)

Activity Orders

369

(2)

Positioning Orders

371

(1)

Comfort and Safety Orders

371

(5)

Miscellaneous Orders, Permissions, Restrictions

376

(1)

Consultations

377

(1)

Critical Condition List

377

(1)

Isolation Technique

378

(1)

Transcription Procedure for Nursing Procedure Orders

378

(1)

Standing Orders

378

(2)

Stat and Single-Time Orders

380

(1)

Order Variations

380

(1)

Canceled Treatment Orders

380

(1)

Changed Treatment Orders

381

(1)

Canceled Treatment Order Transcription

381

(4)

Learning Activities

381

(4)

Diagnostic and Therapeutic Department Orders

385

(65)

Vocabulary

385

(1)

Objectives

385

(1)

The Laboratory

386

(1)

Purpose of Laboratory Testing

386

(1)

Critical Values

386

(1)

Hematology

387

(14)

The Blood Bank

401

(3)

Ordering Tests

404

(8)

Radiology

405

(7)

Nuclear Medicine

412

(2)

Radiation Therapy

414

(5)

Cardiology

415

(4)

Respiratory Therapy or Inhalation Therapy

419

(1)

Administering Oxygen

419

(2)

Respiratory Equipment

421

(2)

Other Functions of Respiratory Therapy

423

(1)

Execution of Forms

424

(5)

Physical Therapy

425

(1)

Endoscopies

426

(3)

Electroencephalography (EEG)

429

(1)

Electromyography

429

(1)

The Dietary Department

429

(1)

Regular and Special Diets

429

(1)

ADA or American Diabetic Association Diets

430

(1)

Tube Feeding

431

(1)

A Well-Balanced Diet

432

(2)

Whart Are Nutrients?

434

(1)

Execution of Forms

434

(16)

Learning Activities

437

(13)

Health Unit Coordinator Procedures

450

(68)

Vocabulary

450

(1)

Objectives

450

(2)

Admissions

451

(1)

Routine Admissions

452

(1)

Emergency Admissions

453

(1)

Admissions and Health Unit Coordinator Responsibilities

454

(4)

Admission Orders

458

(1)

Types of Admission Orders

458

(1)

Routine Orders

459

(1)

Medical Short Stay or Less Than 24-hour Admissions

460

(2)

Surgical Orders

462

(1)

Types of Surgery

462

(4)

Preoperative Preparation

466

(7)

Preoperative Orders

473

(1)

Types of Preoperative Orders

473

(3)

Transcription

476

(2)

Postoperative Orders

478

(1)

Types of Postoperative Orders

478

(4)

Transcription

482

(2)

Transfer of Patients

483

(1)

Transfers to Other Rooms

484

(1)

Transfer to Other Units

485

(1)

Receiving Transfer Patients

485

(2)

Transfer to Another Hospital

487

(3)

Discharge of Patients

490

(1)

Discharge Procedures

490

(3)

Discharge and Health Unit Coordinator Responsibilities

493

(1)

Discharge to Another Facility

494

(1)

Discharge against Medical Advice (AMA)

495

(1)

Discharge Orders

496

(1)

Types of Discharge Orders

496

(1)

Transcription

497

(2)

Patient Deaths

497

(2)

Signs of Approaching Death

499

(1)

Postmortem Procedure

500

(1)

Patient Deaths and Health Unit Coordinator Responsibilities

500

(1)

Certification of Death

501

(17)

Learning Activities

504

(14)

Review

518

(8)

Reviewing for Your Examination

518

(1)

Getting Ready

518

(1)

How to Review

519

(7)

Health Unit Coordinator Certification Examination Content Outline

520

(6)

Order Transcription Practice

526

(32)

Bibliography

558

(2)

Index

560

Amazon no longer offers textbook rentals. We do!

Being a Health Unit Coordinator

Being a Health Unit Coordinator

9780130916129

0130916129

Summary

Author Biography

Table of Contents

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