9781567933765

Applying Quality Management in Healthcare: A Systems Approach

  • ISBN 13:

    9781567933765

  • ISBN 10:

    1567933769

  • Edition: 3rd
  • Format: Hardcover
  • Copyright: 07/01/2011
  • Publisher: HEALTH ADMINISTRATION PRESS/ACHE

Note: Not guaranteed to come with supplemental materials (access cards, study guides, lab manuals, CDs, etc.)

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Summary

Quality management is a complex process, especially in healthcare. Managers in today's environment need more than just an understanding of the historical concepts of quality. They need to understand how to achieve quality within the structure and relationships of the complex system of a healthcare organization.

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