9780534340070

Active Communication

  • ISBN 13:

    9780534340070

  • ISBN 10:

    0534340075

  • Edition: 1st
  • Format: Paperback
  • Copyright: 09/11/1995
  • Publisher: Brooks Cole

Note: Not guaranteed to come with supplemental materials (access cards, study guides, lab manuals, CDs, etc.)

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Summary

Using Matthew Westra's conversational and class-tested book, readers will learn the skills they need to take an active role in the communication process. Appropriate for 'helpers' from a variety of disciplines, including counseling, human services, psychology, speech communication, teacher education, business, and health, this book helps readers learn to observe, reflect upon, and practice active listening in a helping environment. Interdisciplinary applications of listening and speaking are presented to help facilitate development of the specialized concepts that helping professionals employ, which involves directness, openness, and empathy.

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