9780143008873

101 Quick Tips : Create a Great Customer Experience

  • ISBN 13:

    9780143008873

  • ISBN 10:

    0143008870

  • Format: Paperback
  • Copyright: 07/08/2009
  • Publisher: Penguin Global

Note: Not guaranteed to come with supplemental materials (access cards, study guides, lab manuals, CDs, etc.)

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Summary

101 Quick Tips: Create a Great Customer Experience brings together two of the most respected and accomplished customer service exponents in New Zealand. This is top tips for communication, acquiring and maintaining customers and promoting excellence within your organisation.

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