9780312256296

The essential text for business and professional writing, "Writing that Works" offers clear guidelines for memos, reports, proposals, presentations, and more. Supported by over 200 model documents, this inviting text helps students develop the skills they need to write and communicate successfully on the job.This new edition includes even more advice on considering audience and purpose, designing documents, and using technology.

List of Figures and Model Documents (inside front cover)

Preface

vii

PART ONE The Writing Process

1

(202)

Getting Started

3

(22)

Organizing Your Information

25

(38)

Writing the Draft

63

(26)

Revising for Essentials

89

(50)

Revising for Coherence, Emphasis, and Ethics

139

(39)

Collaborative Writing

178

(25)

PART TWO The Process at Work

203

(524)

Instructions and Other Writing Strategies

205

(60)

Principles of Business Correspondence

265

(60)

Types of Business Correspondence

325

(44)

Informal Reports

369

(31)

Researching Your Subject

400

(94)

Designing Effective Documents and Visuals

494

(58)

Formal Reports

552

(42)

Proposals

594

(44)

Presentations and Meetings

638

(45)

Finding a Job

683

(44)

PART THREE Writer's Guide

727

(162)

Section A The Electronic Office

728

(9)

Section B Spelling and Vocabulary

737

(17)

Section C Handbook of Grammar, Punctuation, and Mechanics

754

(112)

Section D English as a Second Language (ESL)

866

(23)

Index

889

(22)

Proofreaders' Marks

911

(1)

Writer's Checklists, Digital Shortcuts, and ESL Tips

912

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

Amazon no longer offers textbook rentals. We do!

Writing That Works : Communicating Effectively on the Job

Writing That Works : Communicating Effectively on the Job

0312256299

Summary

Table of Contents

Supplemental Materials