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| The History of Visual Merchandising | p. 8 |
| The Role of a Visual Merchandiser | p. 16 |
| The day-to-day role of a visual merchandiser | p. 19 |
| Training | p. 20 |
| Visual merchandising in a department store | p. 21 |
| Visual merchandising of multiple chain stores | p. 24 |
| Visual merchandising of small retail outlets | p. 26 |
| Measuring success | p. 27 |
| Store Design... MORE | p. 28 |
| What is store design? | p. 30 |
| Why is store design important? | p. 31 |
| Who designs the store? | p. 32 |
| How does store design work? | p. 34 |
| Store study: Kurt Geiger | p. 36 |
| Windows | p. 40 |
| Getting to know your windows | p. 44 |
| Planning a window display | p. 50 |
| Themes and schemes | p. 54 |
| Budgeting | p. 61 |
| Props | p. 62 |
| Designing a window display | p. 68 |
| Store study: Lane Crawford | p. 74 |
| Colour | p. 78 |
| Window prepping | p. 84 |
| Installing the window display | p. 86 |
| Lighting | p. 90 |
| Signage and graphics | p. 92 |
| Window calendar | p. 98 |
| Window standards and maintenance, and budget | p. 102 |
| Store study: Fortnum & Mason | p. 104 |
| In-store Visual Merchandising | p. 108 |
| Product adjacencies | p. 112 |
| Floor layouts | p. 114 |
| Store study: Atelier 1 | p. 124 |
| Fixtures and fittings | p. 126 |
| Wall fixtures | p. 138 |
| Product handling | p. 142 |
| Store study: Flight 001 | p. 148 |
| In-store displays and hot shops | p. 154 |
| Point of sale and add-on sales | p. 158 |
| Clearance merchandise | p. 160 |
| Signage and ticketing | p. 161 |
| Lighting | p. 168 |
| Ambience | p. 170 |
| Retail standards and maintenance, and budget | p. 172 |
| Virtual visual merchandising | p. 173 |
| Store study: Giorgio Armani | p. 176 |
| Mannequins | p. 180 |
| Sculpting | p. 184 |
| Purchasing mannequins | p. 186 |
| Dressing a mannequin | p. 188 |
| Securing a mannequin | p. 193 |
| Grouping mannequins | p. 194 |
| Maintenance | p. 195 |
| The Visual Merchandiser's studio | p. 196 |
| The visual merchandiser's toolbox | p. 200 |
| Health and safety | p. 201 |
| Lighting chart | p. 202 |
| Glossary | p. 204 |
| Further reading | p. 205 |
| Index | p. 206 |
| Picture credits and acknowledgements | p. 208 |
| Table of Contents provided by Blackwell. All Rights Reserved. |