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Veterinary Office Practices

ISBN: 9781401815691 | 1401815693
Edition: 1st
Format: Paperback
Publisher: Cengage Learning
Pub. Date: 6/16/2003

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SummaryTable of Contents
Veterinary Office Practice fills a void in this area of educational materials since the book has equal emphasis on teaching the traditional responsibilities of the veterinary assistant and the administrative and client responsibilities. As the reader will learn, an effective veterinary assistant is one who works successfully with the veterinarian, who has the necessary interpersonal skills to work well with clients and other staff and who has the business knowledge to fulfill office responsibilities. The reader is introduced to all such areas t... MORE
Chapter 1: Introduction to Veterinary Practice
Chapter 2: The Veterinary Practice Facility
Chapter 3: Administrative Duties
Chapter 4: Interpersonal Communication
Chapter 5: Stress
Chapter 6: Interacting with Clients
Chapter 7: Accounting
Ch... MORE
Chapter 9: Banking and Accounts Payable

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