Acknowledgements xi

Chapter 1 Introduction 1

About This Book 1

Project Management Process Groups 2

Project Management Knowledge Areas 4

Chapter 2 Key Concepts 7

Projects, Programs, and Portfolios 7

Project Life Cycles 8

Progressive Elaboration 9

Tailoring 9

Enterprise Environmental Factors 9

Organizational Process Assets 10

Chapter 3 Initiating a Project 13

Initiating Process Group 13

Project Sponsor Role 13

Project Manager Role 14

Develop Project Charter 15

Identify Stakeholders 18

Chapter 4 Planning Integration 23

Planning Process Group 23

Planning Loops 24

Project Integration Management 25

Develop Project Management Plan 26

Chapter 5 Planning Scope 31

Project Scope Management 31

Plan Scope Management 32

Collect Requirements 35

Defi ne Scope 43

Create WBS 46

Chapter 6 Planning the Schedule 53

Project Time Management 53

Plan Schedule Management 54

Defi ne Activities 56

Sequence Activities 59

Estimate Activity Resources 63

Estimate Activity Durations 68

Develop Schedule 73

Chapter 7 Planning Cost 85

Project Cost Management 85

Plan Cost Management 85

Estimate Costs 88

Determine Budget 94

Chapter 8 Planning Quality 99

Project Quality Management 99

Plan Quality Management 101

Chapter 9 Planning Human Resources 111

Project Human Resource Management 111

Plan Human Resource Management 112

Chapter 10 Planning Communications 117

Project Communications Management 117

Plan Communications Management 117

Chapter 11 Planning Risk 123

Project Risk Management 123

Plan Risk Management 124

Identify Risks 129

Perform Qualitative Risk Analysis 134

Perform Quantitative Risk Analysis 138

Plan Risk Responses 142

Chapter 12 Planning Procurement 147

Project Procurement Management 147

Plan Procurement Management 148

Chapter 13 Planning Stakeholder Management 157

Project Stakeholder Management 157

Plan Stakeholder Management 157

Chapter 14 Executing the Project 161

Executing Process Group 161

Direct and Manage Project Work 162

Chapter 15 Executing Quality Management 167

Perform Quality Assurance 167

Chapter 16 Executing Human Resource Management 173

Acquire Project Team 173

Develop Project Team 176

Manage Project Team 181

Chapter 17 Executing Communications Management 187

Manage Communications 187

Chapter 18 Executing Procurement Management 191

Conduct Procurements 191

Chapter 19 Executing Stakeholder Management 197

Manage Stakeholder Engagement 197

Chapter 20 Monitoring and Controlling the Project 201

Monitoring and Controlling Process Group 201

Monitor and Control Project Work 202

Perform Integrated Change Control 205

Chapter 21 Monitoring and Controlling Scope 211

Validate Scope 211

Control Scope 213

Chapter 22 Monitoring and Controlling the Schedule 217

Control Schedule 217

Chapter 23 Monitoring and Controlling Cost 221

Control Costs 221

Chapter 24 Monitoring and Controlling Quality 231

Control Quality 231

Chapter 25 Monitoring and Controlling Communications 237

Control Communications 237

Chapter 26 Monitoring and Controlling Risks 241

Control Risks 241

Chapter 27 Monitoring and Controlling Procurements 245

Control Procurements 245

Chapter 28 Monitoring and Controlling Stakeholder Engagement 251

Control Stakeholder Engagement 251

Chapter 29 Closing the Project 255

Closing Process Group 255

Close Project or Phase 255

Close Procurements 258

Appendix 261

Index 289

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