Part I: Getting Started.
Chapter 1: Unifi ed Communication from A to Z.
Chapter 2: All Present, Say Aye.
Chapter 3: Understanding the Business Benefit.
Part II: Applying Unified Communications.
Chapter 4: Planning Your Deployment.
Chapter 5: Unifying Voice.
Chapter 6: Employing Instant Messaging.
Chapter 7: Remote Connections.
Chapter 8: Conferencing.
Chapter 9: Collaborating and Sharing.
Chapter 10: Single-Click Access.
Part III: Implementing Unified Communications.
Chapter 11: Eat the Elep... MORE
Tony Bradley is Founder and President of S3KUR3, Inc. ? a provider of information security and unified communications consulting and training. Satish Shah is a global speaker, author, trainer, and consultant on UC. He is Founder and CEO of UC Trainers.