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Understanding And Troubleshooting Your Pc

by: Shelly, Gary B.; Cashman, Thomas J.; Andrews, Jean; Jedlicka, Lisa Strite

Understanding And Troubleshooting Your Pc

by: Shelly, Gary B.; Cashman, Thomas J.; Andrews, Jean; Jedlicka, Lisa Strite

ISBN 13:
9780619202231
ISBN 10:
0619202238
Edition: 1st
Format: Paperback
Copyright: 06/11/2004
Publisher: Course Technology

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Summary

Understanding and Troubleshooting Your PC from the Shelly Cashman Series? is designed to provide a basic understanding of how personal computers work. Created for the classroom, this text covers the basics of PC repair with an emphasis on troubleshooting and maintenance. Its full-color, extremely visual design will use conceptual art to help students learn about technical computer concepts.

Introducing Hardware

Introduction

(1)

Hardware Needs Software to Work

(1)

Personal Computer Hardware Components

(8)

Outside the Computer Case: Input and Output Devices

(3)

Inside the Computer Case: Processing, Communication, Storage, and Power

(4)

Your Turn: Learning About Your Computer Hardware

(12)

Protecting Your Computer System

(6)

Protecting Against Electrostatic Discharge (ESD)

(3)

Protecting Against EMI (Electromagnetic Interference)

(1)

Providing Surge Protection and Battery Backup

(2)

High-Tech Talk: Some Like It Hot (Some Like It Neutral or Ground)

(1)

Chapter Summary

(1)

Key Terms

(1)

Learn It Online

(1)

Chapter Exercises

(2)

Apply Your Knowledge

(2)

How Hardware and Software Work Together

Introduction

(1)

Introducing Operating Systems

(2)

Operating System Components

(1)

Types of Operating Systems

(1)

What an Operating System Does

(11)

An OS Provides a User Interface

(1)

An OS Manages Files and Folders

(1)

An OS Manages Applications

(3)

An OS Manages Hardware

(5)

Your Turn: Reviewing System BIOS Settings Using CMOS Setup

(1)

System Resources

(7)

Interrupt Requests (IRQs)

(1)

Memory Addresses

(1)

I/O Addresses

(2)

DMA Channels

(1)

Booting Up Your Computer

(7)

Startup BIOS Controls the Beginning of the Boot

(3)

Loading the Core of Windows XP

(3)

Troubleshooting the Boot Process

(1)

Operating System Tools to Examine a System

(3)

Device Manager

(1)

System Information

(2)

High-Tech Talk: Booting 911: Emergency Startup Disk to the Rescue

(1)

Chapter Summary

(1)

Key Terms

(1)

Learn It Online

(1)

Chapter Exercises

(2)

Apply Your Knowledge

(3)

Understanding the Motherboard, the CPU, and Troubleshooting Basics

Introduction

(1)

Form Factors and the Computer Case

(4)

Form Factors

(2)

Computer Cases and Form Factors

(2)

Your Turn: Taking Apart and Putting Together a PC

(2)

Components on the Motherboard

(19)

The Central Processing Unit (CPU)

(11)

CPU Voltage Regulation

(1)

The Chip Set

(2)

Buses and Expansion Slots

(3)

ROM BIOS

100

(1)

Hardware Configuration

101

(2)

Building a Computer: An Introduction

103

(3)

Installing the Motherboard

106

(7)

Preparing the Motherboard to Go into the Case

106

(4)

Installing the Motherboard in the Case

110

(2)

Completing the Installation

112

(1)

Introduction to Troubleshooting

113

(4)

Troubleshooting the Motherboard and CPU

113

(2)

Configuring and Updating the BIOS

115

(1)

Protecting Documentation and Configuration Settings

116

(1)

High-Tech Talk: Energy Star: Saving Power, Saving the Environment

117

(1)

Chapter Summary

118

(1)

Key Terms

119

(1)

Learn It Online

120

(1)

Chapter Exercises

121

(2)

Apply Your Knowledge

123

(2)

Managing Memory

Introduction

125

(1)

RAM on the Motherboard

126

(9)

Static RAM Technologies

126

(2)

Dynamic RAM Technologies

128

(4)

Factors Determining Memory Speeds

132

(3)

Windows Memory Management

135

(4)

The Evolution of OS Memory Management

135

(2)

Memory Management in Windows NT, Windows 2000, Windows XP, and Windows Server 2003

137

(2)

Your Turn: Changing Virtual Memory and Paging File Size

139

(1)

Upgrading Memory

140

(10)

Determining How Much and What Kind of Memory to Buy

140

(5)

Purchasing Memory Modules

145

(3)

Installing Memory

148

(2)

Troubleshooting Memory

150

(2)

High-Tech Talk: The Genius of Memory: Transistors, Capacitors, and Electricity

152

(1)

Chapter Summary

153

(1)

Key Terms

154

(1)

Learn It Online

155

(1)

Chapter Exercises

156

(2)

Apply Your Knowledge

158

(3)

Understanding, Installing, and Troubleshooting Disk Drives

Introduction

161

(1)

How Hard Drives Work

162

(2)

How Data Is Organized on a Hard Disk

164

(9)

Low-Level Formatting

164

(2)

Partitioning

166

(3)

High-Level Formatting

169

(2)

File Systems

171

(2)

Hard Drive Interfaces

173

(8)

IDE/ATA Interface Standards

174

(5)

Other Interface Standards

179

(2)

Installing a Hard Drive

181

(10)

Preparing to Install a Hard Drive

181

(2)

Set Jumpers

183

(1)

Mount the Drive in the Bay

184

(4)

Use CMOS Setup to Change Hard Drive Settings

188

(1)

Partition and Format a New Drive

188

(2)

Troubleshooting Hard Drive Installations

190

(1)

How Floppy Drives Work

191

(2)

How Data Is Organized on a Floppy Disk

192

(1)

Optical Storage Technology

193

(5)

CD-ROM

193

(2)

CD-R and CD-RW

195

(1)

DVD

196

(1)

Troubleshooting Optical Storage Drives and Media

197

(1)

External and Removable Storage

198

(2)

Managing Hard Drives

200

(2)

Partitioning a Hard Drive

200

(1)

Defrag and Windows Disk Defragmenter

200

(1)

Disk Cleanup

201

(1)

Your Turn: Using Disk Cleanup and Disk Defragmenter

202

(3)

Disk Caching

203

(1)

Making Backups

204

(1)

Troubleshooting Hard Drives

205

(6)

An Ounce of Prevention

205

(1)

Resolving Common Hard Drive Problems

206

(4)

Getting Technical Support

210

(1)

High-Tech Talk: Backing Up Data: Better Safe than Sorry

211

(1)

Chapter Summary

212

(1)

Key Terms

213

(1)

Learn It Online

214

(1)

Chapter Exercises

215

(2)

Apply Your Knowledge

217

(4)

Supporting Input, Output, and Multimedia Devices

Introduction

221

(1)

An Overview of Peripherals

222

(1)

Converting Analog and Digital Data

222

(1)

Installing Peripheral Devices

223

(1)

Connecting Peripherals Using Ports

223

(6)

Using Serial Ports

225

(2)

Using Parallel Ports

227

(1)

Using USB Ports

228

(1)

Your Turn: Reviewing Port Assignments

229

(6)

Using FireWire (IEEE 1394) Ports

233

(2)

Connecting Peripherals Using Wireless Connections

235

(1)

Infrared

235

(1)

Radio Frequency

236

(1)

Connecting Peripherals Using Expansion Slots

236

(4)

PCI Expansion Slots

237

(1)

AGP Expansion Slots

237

(1)

Installing an Expansion Card in an Expansion Slot

238

(1)

PC Cards and ExpressCards

239

(1)

Input Devices

240

(6)

Keyboard

240

(4)

Pointing Devices

244

(2)

Output Devices

246

(8)

CRT and Flat-Panel Monitors

246

(4)

Video Cards

250

(3)

Troubleshooting Monitors and Video Cards

253

(1)

Multimedia Technologies

254

(9)

CPU Technologies for Multimedia

254

(1)

Audio Input and Output

254

(6)

Digital Cameras

260

(1)

Video Cameras and Digital Video Cameras

261

(1)

MP3 Players

262

(1)

High-Tech Talk: Ergonomics: Smart and Safe Computing

263

(1)

Chapter Summary

264

(1)

Key Terms

265

(1)

Learn It Online

266

(1)

Chapter Exercises

267

(2)

Apply Your Knowledge

269

(2)

Supporting Printers

Introduction

271

(1)

Printer Characteristics

272

(1)

Types of Printers

273

(8)

Dot-Matrix Printers

273

(1)

Ink-jet Printers

274

(2)

Laser Printers

276

(2)

Thermal Printers and Solid Ink Printers

278

(1)

Photo Printers

279

(1)

Multifunction Peripherals

280

(1)

Installing and Sharing a Printer

281

(4)

How Windows Handles Print Jobs

281

(1)

Local and Network Printers

282

(1)

Installing a Local Printer Using a Cable

282

(3)

Your Turn: Reviewing Printer Properties and Setting a Default Printer

285

(4)

Installing a Local Printer Using a Wireless Connection

286

(1)

Sharing and Installing a Network Printer

287

(2)

Maintaining and Troubleshooting Printers

289

(10)

Printer Maintenance

289

(2)

General Printer Troubleshooting

291

(2)

Problems with Laser Printers

293

(2)

Problems with Ink-jet Printers

295

(2)

Troubleshooting Problems Printing from Windows and Application Software

297

(1)

Troubleshooting Networked Printers

298

(1)

High-Tech Talk: Printing in Black and White, Color --- and Green?

299

(1)

Chapter Summary

300

(1)

Key Terms

301

(1)

Learn It Online

302

(1)

Chapter Exercises

303

(2)

Apply Your Knowledge

305

Amazon no longer offers textbook rentals. We do!

Understanding And Troubleshooting Your Pc

Understanding And Troubleshooting Your Pc

9780619202231

0619202238

Summary

Table of Contents

Supplemental Materials

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