Understanding and Managing Organizational Behavior
ISBN: 9780132394574 | 013239457X
Edition: 5thFormat: Hardcover
Publisher: Prentice Hall
Pub. Date: 1/1/2008
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This book makes an authoritative and practical introduction to organizational behavior. It contains leading-edge coverage of topics and issues combined with a wealth of learning tools that help readers experience Organizational Behavior and guide them to becoming better managers.Chapter topics discuss individual differences: personality, ability, and job performance; work values, attitudes, moods, and emotions; perception, attribution, and the management of diversity; learning and creativity at work; pay, careers, and changing employment relati... MORE
| Organizational Behavior and Management | |
| What Is Organizational Behavior? Organizational Behavior and Management | |
| Challenges for Organizational Behavior and Management | |
| Using New Information Technology to Enhance Creativity and Organizational Learning | |
| Managing Human Resources to Increase Competitive Advantage | |
| Developing Organizational Ethics and Well-Being | |
| Managing a Diverse Workf... MORE | |
| Managing the Global Environment | |
| Individuals In Organizations | |
| Individual Differences: Personality and Ability | |
| The Nature of Personality | |
| The Big Five Model of Personality | |
| Other Organizationally Relevant Personality Traits | |
| The Nature of Ability | |
| The Management of Ability in Organizations | |
| The Experience of Work: Values, Attitudes, and Moods | |
| Work Values, Attitudes, and Moods | |
| Job Satisfaction | |
| Theories of Job Satisfaction | |
| Potential Consequences of Job Satisfaction | |
| Organizational Commitment | |
| Perception, Attribution, and the Management of Diversity | |
| The Nature of Perception | |
| Characteristics of the Perceiver | |
| Characteristics of the Target and Situation | |
| Biases and Problems in Person Perception | |
| Attribution Theory | |
| Effectively Managing a Diverse Workforce | |
| Learning in Organizations | |
| The Nature of Learning | |
| Operant Cnditioning: Increasing the Probability of Desired Behaviors | |
| Operant Conditioning: Reducing the Probability of Undesired Behaviors | |
| Operant Conditioning in Practice: Organizational Behavior Modification | |
| Social Learning Theory | |
| The Learning Organization | |
| The Nature of Work Motivation | |
| What Is Work Motivation? Why People Do What They Do: Theories of Wok Motivation | |
| Need Theory | |
| Expectancy Theory | |
| Equity theory | |
| Procedural Justice Theory | |
| Motivation Tools I: Job Design and Goal Setting | |
| Job Design: Early Approaches | |
| Job Design: The Job Characteristics Models | |
| Job Design: The Social Information Processing Model | |
| Job Design: Models Summarized | |
| Goal Setting | |
| Goal Setting and Job Design as Motivation Tools | |
| Motivation Tools II: Performance Appraisal, Pay, and Careers | |
| The Role of Performance Appraisal in Motivation | |
| Pay as a Motivation Tool | |
| Motivation through Career Opportunities | |
| Contemporary Career Challenges | |
| Stress and Work-Life Linkages | |
| The Nature of Stress | |
| Sources of Stress | |
| Coping with Stress | |
| Groups And Organizational Processes | |
| The Nature of Work Groups | |
| Introduction to Groups | |
| Characteristics of Work Groups | |
| How Groups Control Their Members: Roles and Rules | |
| How Groups Control Their Members: Group Norms | |
| Socialization: How Group Members Learn Roles, Rules, and Norms | |
| Effective Work Groups and Teams | |
| Process Losses, Process Gains, and Group Effectiveness | |
| Social Loafing: A Problem in Group Motivation and Performance | |
| Group Tasks and Group Performance: Thompson's Model of Task Independence | |
| Group Cohesiveness and Group Performance | |
| Important Organization Groups | |
| Leadership | |
| Introduction to Leadership | |
| Early Approaches to Leadership | |
| Fiedler's Contingency Theory of Leadership | |
| Contemporary Perspectives on Leadership | |
| Does Leadership Always Matter in Organizations? New Topics in Leadership Research | |
| Recap of Leadership Approaches | |
| Communication | |
| What Is Communication? The Functions of Communication | |
| The Communication Process | |
| Selecting an Appropriate Communication Medium: Information Richness and New Information Technologies | |
| Communication Networks in Organizations | |
| Decision Making | |
| Types of Decisions | |
| The Decision-Making Process | |
| Sources of Error in Decision-Making | |
| Group Decision-Making | |
| Group Decision-Making Techniques | |
| Creativity | |
| Intergroup Relations And The Organizational Context | |
| Organizational Structure and Culture | |
| Organizational Structure, Culture, and Design | |
| Differentiation: Grouping Organizational Activities | |
| Integration: Mechanisms for Increasing Coordination | |
| What Is Organizational Culture? | |
| Determinants of Organizational Structure and Culture | |
| The Organization's Environment | |
| The Organization's Technology and Tasks | |
| The Organization's Strategy | |
| Managing Global Organizations | |
| Developing Global Understanding | |
| Managing the Global Environment | |
| Global Strategy and Structure | |
| Managing Global Human Resources | |
| Power, Politics, and Conflict | |
| The Nature of Power and Politics | |
| Sources of Individual Power | |
| Sources of Functional and Divisional Power | |
| Organizational Politics: The Use of Power | |
| What is Organizational Conflict? Pondy's Model of Organizational Conflict | |
| Conflict Management Techniques | |
| Organizational Change and Development | |
| Forces for and Resistance to Change | |
| Organization-Level Resistance to Change | |
| Evolutionary and Revolutionary Change in Organizations | |
| Managing Change: Action Research | |
| Organizational Development | |
| Appendix | |
| Table of Contents provided by Publisher. All Rights Reserved. |
