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Techniques and Guidelines for Social Work Practice

by: Sheafor, Bradford W.; Horejsi, Charles R.

Techniques and Guidelines for Social Work Practice

by: Sheafor, Bradford W.; Horejsi, Charles R.

ISBN 13:
9780205352319
ISBN 10:
0205352316
Edition: 6th
Format: Hardcover
Copyright: 01/01/2003
Publisher: Allyn & Bacon
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Summary

Unique among textbooks, Techniques and Guidelines for Social Work Practice emphasizes different techniques that social workers need to conduct their practice. Organized to support a generalist practice perspective, this text includes every way in which both direct and indirect intervention activities are a part of the social worker's repertoire. Parts I and II summarize the essential foundation elements of social work practice, while Parts III and IV set out 160 comprehensible techniques and guidelines that can be used by students and new practitioners. The text is widely applicable, as it touches upon everything from cultural competence to macro practice.

Preface

PART I Social Work and the Social Worker

(52)

The Domain of the Social Work Profession

(14)

The Social Work Domain

(7)

Social Work's Purpose

(5)

Social Work's Focus

(1)

Social Work's Scope

(1)

Social Work's Sanction

(1)

An Overview of Social Work Practice

(4)

Conclusion

(1)

Selected Bibliography

(1)

Merging Person with Profession

(20)

Selecting Social Work as a Career

(4)

Social Work as a Life Companion

(1)

The School-to-Job Transition

(1)

Earning a Living as a Social Worker

(2)

Establishing Oneself as a Social Worker

(5)

Acquiring a Reputation

(1)

Conflict over Agency Policy

(1)

Promoting Social Justice

(2)

Political Involvement

(1)

The Interplay of One's Personal and Professional Lives

(3)

Being Changed by Clients

(1)

Personal Responses to Clients in Need

(1)

The Social Worker's Family

(1)

A Fitness Program for the Social Worker

(5)

Friendships and Community

(1)

Self-Worth and Self-Image

(1)

Physical and Emotional Well-Being

(1)

Intellectual Growth

(1)

Religion and Spirituality

(2)

Aritistic Expression

(1)

Having Fun in Social Work

(1)

Conclusion

(1)

Selected Bibliography

(1)

Merging the Person's Art with the Profession's Science

(16)

The Social Worker as Artist

(7)

Compassion and Courage

(1)

Professional Relationship

(2)

Creativity

(1)

Hopefulness and Energy

(1)

Judgment

(1)

Personal Values

(2)

Professional Style

(1)

The Social Worker as Scientist

(8)

Knowledge of Social Phenomena

(1)

Knowledge of Social Conditions and Social Problems

(1)

Knowledge of the Social Work Profession

(1)

Knowledge of Social Work Practice

(3)

Conclusion

(1)

Selected Bibliography

(1)

PART II The Building Blocks of Social Work Practice

(80)

The Roles and Functions Performed by Social Workers

(13)

Defining Professional Roles

(12)

The Social Worker as Broker

(1)

The Social Worker as Advocate

(1)

The Social Worker as Teacher

(1)

The Social Worker as Counselor/Clinician

(1)

The Social Worker as Case Manager

(2)

The Social Worker as Workload Manager

(1)

The Social Worker as Staff Developer

(1)

The Social Worker as Administrator

(1)

The Social Worker as Social Change Agent

(1)

The Social Worker as Professional

(1)

Conclusion

(1)

Selected Bibliography

(1)

Guiding Principles for Social Workers

(14)

Principles Focused on the Social Worker as a Professional Person

(4)

The Social Worker Should Practice Social Work

(1)

The Social Worker Should Engage in Conscious Use of Self

(1)

The Social Worker Should Maintain Professional Objectivity

(1)

The Social Worker Should Respect Human Diversity

(1)

The Social Worker Should Challenge Social Injustices

(1)

The Social Worker Should Seek to Enhance Professional Competence

(1)

Principles That Guide Practice Activities

(9)

The Social Worker Should Do No Harm

(1)

The Social Worker Should Engage in Knowledge-Guided Practice

(1)

The Social Worker Should Engage in Value-Guided and Ethical Practice

(1)

The Social Worker Should Be Concerned with the Whole Person

(1)

The Social Worker Should Serve the Most Vulnerable Members of Society

(1)

The Social Worker Should Treat the Client with Dignity

(1)

The Social Worker Should Individualize the Client

(1)

The Social Worker Should Consider Clients Experts on Their Own Lives

(1)

The Social Worker Should Lend Vision to the Client

(1)

The Social Worker Should Build on Client Strengths

(1)

The Social Worker Should Maximize Client Participation

(1)

The Social Worker Should Maximize Client Self-Determination

(1)

The Social Worker Should Help the Client Learn Self-Directed Problem-Solving Skills

(1)

The Social Worker Should Maximize Client Empowerment

(1)

The Social Worker Should Protect Client Confidentiality

(1)

The Social Worker Should Adhere to the Philosophy of Normalization

(1)

The Social Worker Should Continuously Evaluate the Progress of the Change Process

(1)

The Social Worker Should Be Accountable to Clients, Agency, Community, and the Social Work Profession

(1)

Conclusion

(1)

Selected Bibliography

(1)

Practice Frameworks for Social Work

(37)

Requirements of a Practice Framework

(1)

Guidelines for Selecting a Practice Framework

(3)

Selected Practice Frameworks

(32)

Selected Practice Perspectives

(1)

The Generalist Perspective

(3)

The General Systems Perspective

(2)

The Ecosystems Perspective

(2)

The Strengths Perspective

(1)

The Ethnic-Sensitive Perspective

(1)

The Feminist Perspective

(1)

Selected Practice Theories and Models

(1)

Practice Based on Psychodynamic Theory

(1)

Practice Based on Behavioral Theory

(1)

Practice Based on Cognitive-Behavioral Theory

(1)

Practice Based on Person-Centered Theory

100

(1)

The Interactional Model

101

(1)

The Structural Model

102

(1)

The Crisis Intervention Model

103

(1)

The Task-Centered Model

103

(1)

The Solution-Focused Model

104

(1)

Practice Based on the Family Therapies

105

(2)

The Family Preservation Model (or Home-Based Model)

107

(1)

The Clubhouse Model

108

(2)

Practice Based on Small-Group Theories

110

(1)

Practice Based on the Addiction Model

111

(2)

The Self-Help Model

113

(1)

Models for Changing Organizations

114

(2)

Models for Changing Communities

116

(2)

Conclusion

118

(1)

Selected Bibliography

118

(1)

Facilitating Change through Decision Making

119

(14)

Elements of the Planned Change Process

119

(3)

The Context of Planned Change

122

(1)

Factors Affecting the Client's Need for Change

123

(1)

Individual Change

123

(1)

Family and Group Change

124

(1)

Organizational Change

124

(1)

Community Change

124

(1)

Identifying the Actors in Planned Change

124

(1)

Phases of the Planned Change Process

125

(2)

Critical Thinking in Planned Change

127

(3)

Decision Making in Planned Change

130

(2)

Conclusion

132

(1)

Selected Bibliography

132

(1)

PART III Techniques Common to All Social Work Practice

133

(68)

Basic Communication and Helping Skills

134

(47)

Creating an Effective Helping Relationship

136

(3)

Verbal Communication Skills

139

(4)

Nonverbal Communication Skills

143

(2)

Helping Skills

145

(13)

The I-Statement

158

(1)

Understanding Emotions and Feelings

159

(3)

Responding to Defensive Communication

162

(4)

Elements of Professional Behavior

166

(1)

Making Ethical Decisions

167

(6)

Cross-Cultural Helping

173

(8)

Basic Skills for Agency Practice

181

(20)

Report Writing

182

(2)

Letter Writing

184

(1)

Effective Telephone Communications

185

(2)

Using Information Technology

187

(3)

Maintaining Casenotes for Narrative Recording

190

(2)

Problem-Oriented Recording (POR) and the SOAP Format

192

(3)

Process Recording

195

(1)

Managing Time at Work

196

(3)

Controlling Workload

199

(2)

PART IV Techniques and Guidelines for Phases of the Planned Change Process

201

(310)

Intake and Engagement

203

(41)

Section A Techniques and Guidelines for Direct Practice

204

(2)

The First Telephone Contact

206

(1)

The First Face-to-Face Meeting

207

(3)

Clarifying the Client's Problem, Concern, or Request

210

(2)

Making a Referral

212

(4)

Obtaining and Releasing Client Information

216

(3)

The In-Home Interview

219

(2)

Engaging the Involuntary Client

221

(3)

Engaging the Hard-to-Reach Client

224

(2)

Responding to the Manipulative Client

226

(3)

Responding to the Dangerous Client or Situation

229

(3)

Section B Techniques and Guidelines for Indirect Practice

232

(1)

Learning about Your Agency

233

(2)

Recruiting, Selecting, and Training Staff and Volunteers

235

(4)

Learning about Your Community

239

(5)

Data Collection and Assessment

244

(90)

Section A Techniques and Guidelines for Direct Practice

245

(2)

The Social Assessment Report

247

(6)

The Dual Perspective

253

(2)

Genograms and Ecomapping

255

(3)

Social Support Assessment

258

(4)

Life History Grid

262

(2)

Life Cycle Matrix

264

(2)

Identifying Client Strengths

266

(3)

Expanding a Client's Vision of Changes That Are Possible

269

(3)

Coping Strategies and Ego Defenses

272

(5)

Assessing a Client's Role Performance

277

(2)

Assessing a Client's Self-Concept

279

(3)

Assessing Family Functioning

282

(6)

Multiworker Family Assessment Interviews

288

(1)

The ABC Model and the Behavior Matrix

289

(2)

Using Questionnaires, Checklists, and Vignettes

291

(5)

The 4 Ps, 4 Rs, and 4 Ms

296

(2)

Assessing a Client's Social Functioning

298

(8)

Assessing a Client's Mental Status

306

(2)

Identifying Developmental Delays in Young Children

308

(3)

The Person-In-Environment (PIE) System

311

(2)

Referral for Psychological Testing

313

(2)

The Diagnostic and Statistical Manual of Mental Disorders (DSM)

315

(2)

Assessing a Child's Need for Protection

317

(5)

Section B Techniques and Guidelines for Indirect Practice

322

(1)

Assessing Agency Structure

323

(2)

Assessing Human Services Needs

325

(1)

Focus Groups

326

(2)

Force Field Analysis

328

(1)

Community Decision-Making Analysis

329

(2)

Social Policy Analysis

331

(3)

Planning and Contracting

334

(39)

Section A Techniques and Guidelines for Direct Practice

335

(2)

Selecting Target Problems and Goals

337

(2)

The Problem Search

339

(1)

Using Checklists in Goal Selection

340

(2)

The Client Needs List

342

(1)

Formulating Intervention Objectives

342

(4)

Written Service Contracts

346

(4)

Making Use of Informal Resources

350

(2)

The Small Group as a Resource

352

(4)

Section B Techniques and Guidelines for Indirect Practice

356

(1)

Establishing and Changing Organizations

357

(2)

The Process of Agency Planning

359

(3)

Project Planning and Evaluation

362

(5)

Planning a Primary Prevention Program

367

(2)

Establishing Formal Interagency Collaboration

369

(4)

Intervention and Monitoring

373

(92)

Section A Techniques and Guidelines for Direct Practice

374

(3)

Planning an Interview

377

(1)

Information and Advice

378

(2)

Encouragement, Reassurance, and Universalization

380

(1)

Reinforcement and Related Behavioral Techniques

381

(4)

Behavioral Rehearsal

385

(1)

Behavioral Contracting

386

(2)

Role Reversal

388

(1)

Managing Self-Talk

389

(4)

Building Self-Esteem

393

(2)

The Empty Chair

395

(1)

Confrontation and Challenge

396

(1)

Reframing

397

(2)

Helping Clients Make Difficult Decisions

399

(3)

The ``Talking Stick''

402

(1)

Homework Assignments

402

(1)

Envelope Budgeting

403

(1)

Managing Personal Debt

404

(3)

Indirect Discussion of Self in Small Groups

407

(1)

Programming in Group Work

408

(2)

Resolving Interpersonal Conflict

410

(2)

The Feelings List

412

(1)

The Life Book

413

(1)

Client Advocacy

414

(2)

Client Empowerment

416

(3)

Crisis Cards

419

(1)

Section B Techniques and Guidelines for Indirect Practice

420

(1)

Working with a Governing or Advisory Board

421

(2)

Conducting Effective Staff Meetings

423

(1)

Building Teamwork and Cooperation

424

(2)

Leading Small-Group Meetings

426

(3)

The RISK Technique

429

(1)

The Nominal Group Technique (NGT)

430

(1)

Chairing a Committee

431

(5)

Problem Solving by a Large Group

436

(1)

Brainstorming

437

(1)

Class Advocacy

438

(3)

Teaching and Training

441

(2)

Preparing a Budget

443

(4)

The 5 Ps of Marketing Human Services

447

(2)

Dealing with the Media

449

(3)

Fund-Raising for a Human Services Agency

452

(4)

Developing Grant Applications

456

(5)

Influencing Legislators and Other Decision Makers

461

(4)

Evaluation and Termination

465

(46)

Section A Techniques and Guidelines for Direct Practice

467

(4)

Measuring Change with Individualized Rating Scales

471

(3)

Measuring Change with Standardized Rating Scales

474

(2)

The Service Plan Outcome Checklist (SPOC)

476

(6)

Task Achievement Scaling (TAS)

482

(1)

Goal Attainment Scaling (GAS)

483

(3)

Single-Subject Designs (SSD)

486

(8)

The Client Self-Rating Scale (CSRS)

494

(1)

Termination of Service

495

(3)

Section B Techniques and Guidelines for Indirect Practice

498

(1)

Peer Review

499

(2)

Worker Performance Evaluation

501

(2)

Program Evaluation

503

(2)

The Client Satisfaction Questionnaire (CSQ)

505

(3)

Agency Evaluation

508

(3)

PART V Specialized Techniques and Guidelines for Social Work Practice

511

(112)

Guidelines for Working with Vulnerable Client Groups

512

(61)

The Client Who Is Poor

512

(6)

The Client Who Is a Child

518

(7)

The Client Who Is an Adolescent

525

(3)

The Client Who Is Elderly

528

(2)

The Client Who Is in Crisis

530

(2)

The Client Who Is a Battered Woman

532

(4)

The Client Who Is at Risk of Suicide

536

(3)

The Client with Cognitive Delay

539

(3)

The Client with Brain Injury

542

(2)

The Client with a Serious Physical Disability

544

(3)

The Client Who Is Chemically Dependent

547

(10)

The Client with Serious Mental Illness

557

(4)

The Client on Psychotropic Medication

561

(2)

The Client Who Is Gay, Lesbian, or Bisexual

563

(3)

The Client with an Eating Disorder

566

(3)

The Client Experiencing Grief or Loss

569

(4)

Techniques for Sustaining Social Work Practice

573

(50)

Getting a Social Work Job

574

(2)

Developing Self-Awareness

576

(5)

Stress Management

581

(2)

Coping with Bureaucracy

583

(3)

Using Humor in Social Work

586

(1)

Dealing with Sexual Misconduct

587

(2)

Avoiding Malpractice Suits

589

(5)

Testifying in Court

594

(2)

Dealing with Managed Care

596

(3)

Giving and Receiving Supervision

599

(4)

Reading, Writing, and Interpreting Professional Literature

603

(12)

Presenting to a Professional Audience

615

(2)

Improving the Social Work Image

617

(2)

Becoming a Leader

619

(4)

Using the Conversion Guide

623

(4)

Author Index

627

(6)

Subject Index

633

Amazon no longer offers textbook rentals. We do!

Techniques and Guidelines for Social Work Practice

Techniques and Guidelines for Social Work Practice

9780205352319

0205352316

Summary

Table of Contents

Supplemental Materials

Write a Review

Amazon no longer offers textbook rentals. We do!

Techniques and Guidelines for Social Work Practice

Techniques and Guidelines for Social Work Practice

9780205352319

0205352316

Summary

Table of Contents

Supplemental Materials

Write a Review

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