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| Preface | |
| An Introduction to Technical Writing | p. 1 |
| Producing the Product | p. 10 |
| Objectives in Technical Writing | p. 25 |
| Audience Recognition and Involvement | p. 60 |
| Document Design | p. 93 |
| Graphics | p. 111 |
| Letters | p. 132 |
| Memos | p. 177 |
| Electronic Communication | p. 200 |
| Technical Description | ... MORE |
| Instructions and Users's Manuals | p. 239 |
| Research | p. 283 |
| The Summary | p. 304 |
| Short Reports | p. 316 |
| Long Reports and Proposals | p. 357 |
| Oral Presentations | p. 390 |
| The Job Search | p. 407 |
| Grammar, Punctuation, Mechanics, and Spelling | p. 428 |
| References | p. 465 |
| Index | p. 469 |
| Table of Contents provided by Blackwell. All Rights Reserved. |