Technical Communication : Process and Product
ISBN: 9780131377349 | 0131377345
Edition: 7thFormat: Paperback
Publisher: Longman
Pub. Date: 12/29/2010
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Technical Communication: Process and Product, 7e by Sharon J. Gerson and Steven M. Gerson, provides a proven, complete methodology that emphasizes the writing process and shows how it applies to both oral and written communication. With an emphasis on real people and their technical communication, it provides complete coverage of communication channels, ethics, and technological advances. This edition includes information on dispersed teams, collaboration tools, listening skills, and social networking. Using before/after documents, authentic wr... MORE
1. An Introduction to Technical Communication
2. The Communication Process: Prewriting, Writing, and Rewriting
3. Clarity, Conciseness, Accuracy, and Ethics in Technical Communication
4. Communicating Effectively to Your Audience
5. Research and Documentation
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