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Technical Communication

ISBN: 9780201736632 | 0201736632
Format: Paperback
Publisher: Pearson College Div
Pub. Date: 12/1/2000

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SummaryTable of Contents
THE CONTENTS OF THIS PACKAGE INCLUDES:

  • IA EDT CD VINYL BAG COMM
  • TECHNICAL COMMUNICATION
  • FREE CD STICKER AMER PST
... MORE
Detailed Contentsvii
Prefacexvii
Acknowledgmentsxxi
Introduction to Technical Communication
1(10)
Part I Communicating in the Workplace11(84)
Problem Solving in Workplace Communication
12(10)
Solving the Information Problem
22(12)
Solving the Persuasion Problem
34(26)
Solving the Ethics Problem
60(20)
Solving the Collaboration Problem
80(15)
Part II Retrieving, Analyzing, and Synthesizing Information95(96)
Thinking Critically about the Research Process
96(11)
Exploring Hardcopy, Online, and Internet Sources
107(22)
Exploring Primary Sources
129(15)
Evaluating and Interpreting Information
144(30)
Summarizing and Abstracting Information
174(17)
Part III Structural and Style Elements191(64)
Organizing for Users
192(22)
Revising for Readable Style
214(41)
Part IV Visual, Design, and Usability Elements255(88)
Designing Visuals
256(48)
Designing Pages and Documents
304(19)
Adding Document Supplements
323(12)
Testing the Usability of Your Document
335(8)
Part V Specific Documents and Applications343(230)
Memo Reports and Electronic Mail
344(20)
Letters and Employment Correspondence
364(44)
Web Pages and Other Electronic Documents
408(15)
Technical Definitions
423(17)
Technical Descriptions and Specifications
440(21)
Procedures and Processes
461(31)
Proposals
492(29)
Analytical Reports
521(32)
Oral Presentations
553(20)
Appendix A Recording and Documenting Research Findings573(36)
Appendix B The Problem-Solving Process Illustrated609(13)
Appendix C Editing for Grammar, Usage, and Mechanics622(31)
Works Cited653(14)
Index667

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