Entries are easy to find and logically arranged (organized into groups by related topics).,Full-color design presents models in full color and helps readers navigate the book. An abundance of model documents that are extensively annotated. Technical document genres and types reflect the current environment of communication. Coverage of cutting-edge topics. Extensively annotated model documents. Coverage of current topics: intellectual property, digital communication, collaboration, and accessibility issues. Coverage of cutting-edge topics: virtual teamwork and online collaboration; project management; copyright and intellectual property; writing for international audiences; writing in a regulated environment; using online surveys; using animations and video clips; and using art and images from the Web. Introductory and advanced technical communication/writing courses.