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Expand your customer relationships intohigher levels of commitment—and close more sales!
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With the lessons in Take Your Sales to the Next Level, you can move those stalled relationships to thenext level—and increase sales dramatically. Sales expert Charles D. Brennan helps you:
When you suddenly find yourself deftly moving conversations beyond the predictable dialogues,you’ll know you’re on your way to greatness. Make it happen with Take Your Sales to theNext Level.
|Why Business Relationships Stall Out and Reach a Peak||p. 7|
|Schema: Is it Happening to You?||p. 23|
|What Keeps You from Getting More Business?||p. 41|
|How to Unlock New Information||p. 55|
|Getting More from Your Questions||p. 71|
|Think Like Your Customer||p. 101|
|How to Hear What Others Don't||p. 111|
|Are You Creating a Flow in ... MORE||p. 131|
|Create a Sales Closing "Map"-a GPS to Gaining Commitment||p. 151|
|Reciprocal Consideration||p. 165|
|Dealing with Customer Put-Offs||p. 173|
|Just Because You Know Me Doesn't Mean You Are Getting More Business||p. 191|
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Charlie Brennan is president of his own consulting firm and has been a provider of advanced sales and management programs since 1984. He has delivered more than 2,000 presentations for Fortune 500 to mid-sized companies, including AT&T, Comcast, J&J, Lockheed Martin, PepsiCo, and Deloitte & Touche. Brennan is the author of AMACOM's bestselling Sales Questions that Close the Sale and the award-winning Proactive Customer Service.