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Supervisory Management : The Art of Empowering and Developing People

ISBN: 9780324072723 | 0324072724
Edition: 5th
Format: Paperback
Publisher: South-Western College Pub
Pub. Date: 7/13/2000

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SummaryTable of Contents
Supervisory Management blends skill-building techniques and traditional management principles to prepare readers to become supervisors in today's business world. This text emphasizes that supervision is working through people to develop and empower them t
... MORE
PART 1 Overview
Supervisory Management Roles and Challenges
2(32)
Quest for Quality and Empowerment
34(32)
PART 2 Planning
Fundamentals of Planning and Time Management
66(32)
Decision Making and Problem Solving
98(28)
PART 3 Organizing
Fundamentals of Organizing
126(34)
Delegating Authority
160(26)
PART 4 Leading
Communication
186(32)
Motivation
218(26)
Leadership
244(28)
Managing Change, Group Development, and Team Building
272(32)
PART 5 Controlling
Exercising Control
304(22)
Controlling Productivity, Quality, and Safety
326(34)
PART 6 Skill Development
Coaching for Higher Performance
360(24)
Meetings and Facilitation Skills
384(30)
Managing Conflict and Stress
414(26)
PART 7 Managing Human Resources and Diversity
Selecting, Training, and Compensating Employees
440(38)
Appraising and Disciplining Employees
478(32)
The Supervisor and Labor Relations
510(27)
Endnotes537(6)
Glossary543(10)
URL Index553(2)
Subject Index555(14)
Photo Credits569

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