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| About This Book | v | (2) | |||
| From the Publisher | vii | (2) | |||
| Introduction | ix | ||||
| GETTING INTO SUPERVISION | 1 | (30) | |||
| 3 | (10) | |||
| 11 | (2) | |||
| 13 | (10) | |||
| 20 | (3) | |||
| 23 | (8) | |||
| 28 | (3) | |||
| HUMAN RELATIONS AND COMMUNICATIONS: THE KEY TO SUCCESSFUL SUPERVISION | 31 | (136) | |||
| 33 | (12) | |||
| 44 | (1) | |||
| 45 | (10) | |||
| 53 | (2) | |||
| 55 | (8) | |||
| 61 | (2) | |||
| 63 | (12) | |||
| 72 | (3) | |||
| 75 | (8) | |||
| 80 | (3) | |||
| 83 | (10) | |||
| 91 | (2) | |||
| 93 | (12) | |||
| 103 | (2) | |||
| 105 | (14) | |||
| 116 | (3) | |||
| 119 | (14) | |||
| 131 | (2) | |||
| 133 | (10) | |||
| 139 | (4) | |||
| 143 | (8) | |||
| 150 | (1) | |||
| 151 | (16) | |||
| 164 | (3) | |||
| MANAGING YOURSELF | 167 | (50) | |||
| 169 | (8) | |||
| 175 | (2) | |||
| 177 | (12) | |||
| 187 | (2) | |||
| 189 | (8) | |||
| 195 | (2) | |||
| 197 | (10) | |||
| 204 | (3) | |||
| 207 | (10) | |||
| 215 | (2) | |||
| WHERE DO I GO FROM HERE? | 217 | (48) | |||
| 219 | (12) | |||
| 228 | (3) | |||
| 231 | (8) | |||
| 237 | (2) | |||
| 239 | (10) | |||
| 247 | (2) | |||
| 249 | (16) | |||
| 261 | (4) | |||
| Role Profiles for Cases and Mini-Games | 265 | (8) | |||
| Suggested Answers to Case Problems | 273 |