9780132964616

Supervision Todayhas earned a reputation of being the one of the most effective supervision books because it blends traditional and contemporary topics, as well as theories and experiential skills. Offering a three-tier learning system, it focuses on building readers' knowledge, improving their comprehension and applying concepts directly to skill development. Known for its lively tone and four-color design, it captures the latest in supervision literature and includes cases to invigorate any lecture. This edition includes new information on contingent workforces, entrepreneurship, employee theft, work/life balance, IM, texting, and workplace diversity.

PART I: DEFINING SUPERVISION AND SUPERVISORY CHALLENGES
1. Supervision Definitions
2. Supervision Challenges

PART II: PLANNING, ORGANIZING, STAFFING, CONTROLLING, AND DECISION-MAKING
3. Planning and Goal Setting
4. Organizing
5. Staffing and Recruiting
6. Controlling
7. Problem Analysis an Decision Making

PART III: MOTIVATING, LEADING, COMMUNICATING, AND DEVELOPING
8. Motivating Followers
9. Leading Followers
10. Communicating Effectively
11. Developing Groups

PART IV: APPRAISAL, SAFETY, NEGOTIATION, CHANGE, AND LABOR RELATIONS
12. Performance Appraisal
13. Workplace Health and Safety
14. Conflict, Politics, Discipline, and Negotiation
15. Change Management
16. Supervision and Labor

POSTSCRIPT:PERSONAL DEVELOPMENT

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Supervision Today! Plus MyBizSkillsKit -- Access Card Package

Supervision Today! Plus MyBizSkillsKit -- Access Card Package

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Table of Contents

Supplemental Materials