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Supervision Today!

ISBN: 9780136086307 | 0136086306
Edition: 2nd
Format: Paperback
Publisher: Prentice Hall
Pub. Date: 1/1/1998

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SummaryTable of Contents
Introductory supervision that shows the hierarchical and TQM management approaches in an format that encourages self-assessment in a step-by-step learning approach.
... MORE
PART ONE INTRODUCTION1(76)
1 THE SUPERVISOR'S JOB
2(34)
2 SUPERVISORY CHALLENGES FOR THE 21ST CENTURY
36(41)
PART TWO PLANNING AND CONTROL77(109)
3 ESTABLISHING GOALS
78(30)
4 DESIGNING AND IMPLEMENTING CONTROLS
108(40)
5 PROBLEM SOLVING AND DECISION MAKING
148(38)
PART THREE ORGANIZING, STAFFING, AND EMPLOYEE DEVELOPMENT186(119)
6 ORGANIZING AN EFFECTIVE DEPARTMENT
186(38)
7 ACQUIRING THE RIGHT PEOPLE
224(40)
8 APPRAISING EMPLOYEE PERFORMANCE
264(41)
PART FOUR STIMULATING INDIVIDUAL AND GROUP PERFORMANCE305(118)
9 MOTIVATING YOUR EMPLOYEES
306(40)
10 PROVIDING EFFECTIVE LEADERSHIP
346(40)
11 COMMUNICATING EFFECTIVELY
386(37)
PART FIVE COPING WITH WORKPLACE DYNAMICS423(144)
12 CONFLICT, POLITICS, AND NEGOTIATION
424(36)
13 DEALING WITH CHANGE AND STRESS
460(36)
14 DISCIPLINING EMPLOYEES
496(30)
15 THE SUPERVISOR'S ROLE IN LABOR RELATIONS
526(41)
PART SIX PERSONAL DEVELOPMENT567
16 BUILDING YOUR CAREER
568
GLOSSARYGL-1
INDEXI-1

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