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| The Tutoring Process: Exploring Paradigms and Practices | p. 1 |
| Tutoring and the Paradigms of Writing Instruction | p. 2 |
| The Tutor's Role: Developing an Informed Practice | p. 9 |
| Dimensions of the Tutorial | p. 10 |
| Tutoring Online | p. 24 |
| Multimodal Tutoring | p. 27 |
| On Becoming an Effective Tutor | p. 32 |
| Readings: Entering the Professional Conversation | p. 35 |