Dr. Phillips is on the faculty of Indiana University South Bend where he teaches both graduate and undergraduate classes in human resource management, compensation and benefits, labor and employee relations, organizational behavior, management, and leadership. He has previously taught courses in training and development, interviewing techniques, customer service strategies, and marketing at the higher-education level. Dr. Phillips publishes frequently in these areas. In addition he has taught numerous PHR/SPHR certification classes under the auspices of the Society for Human Resource Management. His educational background includes an Ed.D. from Indiana University, an MPA from the University of West Florida, and a BS from the University of South Carolina. He is a member of the Society for Human Resource Management.

Dr. Phillips is an experienced HR consultant in both the private and public sector and is affiliated with Ergo Resource Management, Inc., a regional management consulting firm based in Syracuse, IN. He can be reached via email at lwphilli@iusb.edu.

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.