Amazon no longer offers textbook rentals. We do!

Skills and Techniques for Human Service Professionals Counseling Environment, Helping Skills, Treatment Issues

by: Neukrug, Edward S.

Skills and Techniques for Human Service Professionals Counseling Environment, Helping Skills, Treatment Issues

by: Neukrug, Edward S.

ISBN 13:
9780534567682
ISBN 10:
0534567681
Format: Paperback
Copyright: 08/24/2001
Publisher: Brooks Cole

Rent

Sorry, this item is currently unavailable.

Note: Supplemental materials are not guaranteed with Rental or Used book purchases.

Extend or Purchase Your Rental at Any Time

Need to keep your rental past your due date? At any time before your due date you can extend or purchase your rental through your account.

Summary

This is a unique hands-on guide that helps readers understand the helping relationship from a human service perspective. This goal of this book is to offer readers a thorough understanding of the attitudes, techniques and skills, and major treatment issues that are unique to the helping relationship of the human service professional.

SECTION I: THE COUNSELING ENVIRONMENT

(30)

Characteristics of the Effective Helper

(15)

Introduction

(1)

Helper Qualities to Avoid and to Embrace

(1)

The Eight Characteristics

(10)

Being Empathic

(1)

Being Open

(1)

Being Real

(1)

Having High Internality

(3)

Being an Experiencer of Life

(1)

Having Good Emotional Health

(1)

Being an Alliance Builder

(1)

Being Competent

(2)

Bringing It All Together

(2)

Summary

(1)

InfoTrac College Edition

(1)

Entering the Agency

(13)

Introduction

(1)

Client's Initial Contact with Agency

(3)

Telephone Contact

(1)

Walking into an Agency

(1)

Office Atmosphere

(2)

Nonverbal Behavior

(7)

Attire

(1)

Eye Contact

(1)

Body Positioning and Facial Expressions

(1)

Personal Space

(1)

Touch

(1)

Voice Intonation and Tone

(1)

A Cross-Cultural Perspective on Nonverbal Behavior

(1)

Summary

(1)

InfoTrac College Edition

(1)

SECTION II: HELPING SKILLS

(80)

Stages of the Helping Relationship: Theory, Process, and Skills

(19)

Introduction

(1)

A Stage Model for Understanding the Helping Relationship

(1)

Use of Theory in the Helping Relationship

(9)

Views of Human Nature as It Relates to Theory

(1)

The Views of Human Nature of Five Prevalent Theories of Counseling

(6)

Skills Associated with Varying Theories

(1)

What About the Skills We Will Learn in This Text? How Do They Fit in All of This?

(1)

Stages of the Helping Relationship

(5)

The Pre-Interview Process

(1)

Rapport and Trust-Building

(1)

Problem Identification

(1)

Goal Setting

(1)

Work

(1)

Closure

(1)

The Post-Relationship--The Revolving Door

(1)

Summary of Identified Skills and Attitudes of the Stages of the Helping Relationship

(2)

Summary

(1)

InfoTrac College Edition

(1)

Foundational Skills

(17)

Introduction

(1)

Silence and Pause Time

(1)

Listening

(5)

Hindrances to Effective Listening

(1)

Good Listening

(1)

Preparing Yourself for Listening

(1)

Empathic Understanding

(9)

Formula Responses

(1)

Natural Responses

(2)

Advanced Empathy

(2)

Practicing Empathic Responses

(2)

Conclusion

(1)

Summary

(1)

InfoTrac College Edition

(1)

Commonly Used Skills

(12)

Introduction

(1)

Affirmation Giving and Encouragement

(4)

Affirmation Giving

(1)

Encouragement

(1)

Final Thoughts

(2)

Modeling

(3)

Inadvertent Modeling

(1)

Intentional Modeling

(2)

Helper Self-Disclosure

(3)

Content Self-Disclosure

(1)

Process Self-Disclosure

(1)

When to Use Self-Disclosure

(1)

Summary

(1)

InfoTrac College Edition

(1)

Information Gathering

(14)

Introduction

(1)

Questions

(6)

The Purpose of Questions

(1)

Direct Questions

(1)

Closed Questions

(1)

Open Questions

(1)

Tentative Questions

(1)

Comparing Direct, Closed, Open, and Tentative Questions

(1)

The Use of ``Why'' Questions

(1)

When to Use Questions

(1)

Conducting a Structured Interview

(7)

The Use of Questions in Conducting the Interview

(1)

Professional Disclosure Statements and Informed Consent

(1)

Gathering the Information

(4)

Summary

(1)

InfoTrac College Edition

(1)

Helper-Centered Skills

(16)

Introduction

(1)

Solution-Giving Skills

(2)

Offering Alternatives

(1)

Information Giving

(1)

Offering Advice

(2)

Final Thoughts About Solution-Giving Responses

(1)

Feedback

(8)

Confrontation: Challenge with Support

(1)

Highlighting Discrepancies When Confronting Clients

100

(1)

Ways of Confronting Client Discrepancies

101

(1)

Interpretation

102

(3)

When to Use and Not Use Interpretation

105

(1)

Specialized Skills

106

(2)

Token Economies

106

(1)

Brief Treatment

107

(1)

Other Specialized Skills

108

(1)

Summary

108

(1)

Special Integration of Skills Exercise

109

(1)

InfoTrac College Edition

109

(2)

SECTION III: TREATMENT ISSUES

111

(67)

Case Management

113

(21)

Introduction

113

(1)

Treatment Planning

113

(4)

Assessing Client Needs

114

(2)

Developing Client Goals

116

(1)

Diagnosis

117

(6)

Why Use DSM-IV-TR?

117

(1)

The DSM-IV TR: A Brief Overview

118

(4)

Making a Diagnosis

122

(1)

Psychotropic Medications

123

(2)

Antipsychotics

123

(1)

Antimanic Medications

124

(1)

Antidepressants

124

(1)

Antianxiety Medications

124

(1)

Stimulants

125

(1)

Final Thoughts on Psychotropic Medications

125

(1)

Case Report Writing

125

(5)

Types of Case Report Writing

126

(1)

Writing Case Notes

127

(1)

Security of Record Keeping

128

(1)

Clients' Rights to Records

129

(1)

Managing and Documenting Client Contact Hours

130

(1)

Managing Client Hours

130

(1)

Documenting Client Contact Hours

130

(1)

Monitoring, Evaluating, and Documenting Progress Toward Client Goals

131

(1)

Making Referrals

131

(1)

Follow-up

132

(1)

Time Management

132

(1)

Summary

132

(1)

Special Integration of Case Management Exercise

133

(1)

InfoTrac College Edition

133

(1)

Multicultural Counseling: Issues and Techniques

134

(25)

Introduction

134

(1)

Why Multicultural Counseling?

134

(6)

The Changing Face of America

134

(2)

Counseling Is Not Working for a Large Segment of the Population

136

(4)

The Helping Relationship and Cultural Diversity

140

(2)

A Model for Understanding Culturally Diverse Clients

140

(2)

Culturally Skilled Professionals: Beliefs and Attitudes, Knowledge, and Skills

142

(1)

The Helping Relationship with Specific Populations

142

(14)

Counseling Individuals from Different Ethnic and Racial Groups

144

(1)

Counseling Individuals from Diverse Religious Backgrounds

145

(1)

Counseling Women

146

(2)

Counseling Men

148

(1)

Counseling Gay Men and Lesbians

149

(1)

Counseling Individuals Who Are HIV Positive

150

(1)

Counseling the Homeless and the Poor

151

(1)

Counseling Older Persons

152

(1)

Counseling People with Mental Illness

153

(1)

Counseling Individuals with Disabilities

154

(2)

The Ethically Astute Cross-Cultural Helper: Always Changing

156

(1)

Summary

157

(1)

InfoTrac College Edition

158

(1)

Ethical and Professional Issues

159

(19)

Introduction

159

(1)

Purpose of Ethical Guidelines

159

(2)

Ethical Decision Making: A Complex Process

161

(1)

Selected Ethical Issues and Ethical Dilemmas

162

(15)

Informed Consent

162

(2)

Competence and Scope of Knowledge

164

(1)

Supervision

165

(1)

Confidentiality

166

(3)

Privileged Communication

169

(1)

Dual Relationships and the Human Service Worker

170

(1)

Sexual Relationships with Clients

171

(1)

Primary Obligation: Client, Agency, or Society?

172

(2)

Continuing Education

174

(1)

Multicultural Counseling

175

(2)

Summary

177

(1)

InfoTrac College Edition

177

(1)

APPENDIXES

178

(34)

A: Competency Areas for Skills Standards

178

(2)

B: Ethical Standards of Human Service Professionals

180

(9)

C: Summary of Goals, Skills, and Attitudes of the Stages of the Helping Relationship and Exercises Associated with Them

189

(4)

D: Overview of DSM-IV-TR Diagnoses

193

(9)

E: Global Assessment of Functioning (GAF) Scale

202

(2)

F: Four Case Studies

204

(3)

G: Generic and Trade Names of Common Medications (Generic/Trade)

207

(2)

H: Example of an Initial Intake Case Report

209

(3)

References

212

(10)

Index

222

Amazon no longer offers textbook rentals. We do!

Skills and Techniques for Human Service Professionals Counseling Environment, Helping Skills, Treatment Issues

Skills and Techniques for Human Service Professionals Counseling Environment, Helping Skills, Treatment Issues

9780534567682

0534567681

Summary

Table of Contents

Supplemental Materials

Write a Review