9780071373142

This companion guide to the bestsellingThe Six Sigma Wayfocuses on the project improvement teams that do the real, in-the-trenches work of Six Sigmameasuring performance, improving quality and saving millions in the process. The Six Sigma Way Team Fieldbookis a highly practical reference for team leaders and members, outlining both the methods that have made Six Sigma successful and the basic steps a team must follow in an improvement effort. Written by three veteran trainers of Six Sigma "Black Belts" and teams at GE, Sun Microsystems, and Sears, this hands-on guide helps teams obtain the skills they need to identify a product, service, or process that needs improvement or redesign; gather data on the process and the rate of defects; find ways to improve quality up to a Six Sigma leveljust 3.4 defects per million; and much more. * Includes dozens of data-gathering forms and Six Sigma tools and worksheets * Describes key improvement methods in a concise "how-to" format with checklists and tips

TERM	PRICE	DUE
SEMESTER	$23.81	Aug 02
QUARTER	$22.62	Jul 19
SHORT TERM	$21.43	Jun 21

Peter S. Pande, Robert S. Neuman, and Roland R. Cavanagh wrote the bestselling The Six Sigma Way. Pande is president of Pivotal Resources, Inc., a leading organizational improvement consulting and training firm. He is an experienced executive consultant and has helped guide Six Sigma initiatives at major corporations. Neuman is a consultant with Pivotal Resources, a sought-after speaker and a former professor at Amherst College and the State University of New York. Cavanagh, a professional engineer, is a consultant with Pivotal Resources, providing strategic consulting and improvement training and coaching to non-manufacturing as well as technical environments.

A Guide to the Sigma Team Fieldbook.
Part I: What A Six Sigma Project Team Needs To Know Before It Gets Started.
Chapter 1: A New Way to An Old Vision: The Six Sigma System.
Chapter 2: Bicycle Riding and the Art of Six Sigma Management.
Chapter 3: Six Secrets About Six Sigma Teams.
Chapter 4: Three Ways to Six Sigma: Strategies to Improve, Create, and Manage Processes.
Chapter 5: Get It Right the First Time! Selecting Winning Six Sigma Projects.
Part II: A Five-Step Guide to Leading A Six Sigma Project Team Through DMAIC (Define, Measure, Analyze, Improve, Control).
Chapter 6: Define the Opportunity: Identifying and Scoping Six Sigma Projects.
Chapter 7: None of Us is as Smart as All of Us: Leading the Six Sigma Team Through the Define State of the Project.
Chapter 8: "You Can't Measure What We Do!" Measuring Process Performance and Refining the Problem Statement.
Chapter 9: Storm Clouds Ahead: Guiding the Six Sigma Team in the Measurement Stage of the Project.
Chapter 10: "Call for Sherlock Holmes!" Analyzing Data and Investigating Causes.
Chapter 11: Normal Data and Team Norms: Guiding the Six Sigma Team Through the Analyze Stage of the Project.
Chapter 12: Improving the Process: Creating, Selecting, and Implementing Solutions.
Chapter 13: "At Last, We're a Team!" Guiding the Six Sigma Team Through the Improve Stage.
Chapter 14: Controlling the Improved Process.
Chapter 15: The Party's Over: Celebrating the Team's Success.
Chapter 16: How to Avoid Failure.
Conclusion: What Difference Did the Team Make?
Power Tool Worksheets.
Glossary of Six Sigma Team Terms.

What is included with this book?

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The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams

The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams

0071373144

Summary

Author Biography

Table of Contents

Part I: What A Six Sigma Project Team Needs To Know Before It Gets Started.

Chapter 1: A New Way to An Old Vision: The Six Sigma System.

Chapter 2: Bicycle Riding and the Art of Six Sigma Management.

Chapter 3: Six Secrets About Six Sigma Teams.

Chapter 4: Three Ways to Six Sigma: Strategies to Improve, Create, and Manage Processes.

Chapter 5: Get It Right the First Time! Selecting Winning Six Sigma Projects.

Part II: A Five-Step Guide to Leading A Six Sigma Project Team Through DMAIC (Define, Measure, Analyze, Improve, Control).

Chapter 6: Define the Opportunity: Identifying and Scoping Six Sigma Projects.

Chapter 7: None of Us is as Smart as All of Us: Leading the Six Sigma Team Through the Define State of the Project.

Chapter 8: "You Can't Measure What We Do!" Measuring Process Performance and Refining the Problem Statement.

Chapter 9: Storm Clouds Ahead: Guiding the Six Sigma Team in the Measurement Stage of the Project.

Chapter 10: "Call for Sherlock Holmes!" Analyzing Data and Investigating Causes.

Chapter 11: Normal Data and Team Norms: Guiding the Six Sigma Team Through the Analyze Stage of the Project.

Chapter 12: Improving the Process: Creating, Selecting, and Implementing Solutions.

Chapter 13: "At Last, We're a Team!" Guiding the Six Sigma Team Through the Improve Stage.

Chapter 14: Controlling the Improved Process.

Chapter 15: The Party's Over: Celebrating the Team's Success.

Chapter 16: How to Avoid Failure.

Conclusion: What Difference Did the Team Make?

Power Tool Worksheets.

Glossary of Six Sigma Team Terms.

Supplemental Materials

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