An informal, tutorial writing style is used to aid the beginner in fully understanding the ideas and topics presented. The academic version of Arena and example files are available through the book's website.

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1. What Is Simulation?

2. Fundamental Simulation Concepts

3. A Guided Tour Through Arena

4. Modeling Basic Operations and Inputs

5. Modeling Detailed Operations

6. Statistical Analysis of Output from Terminating Simulations

7. Intermediate Modeling and Steady-State Statistical Analysis

8. Entity Transfer

9. A Sampler of Further Modeling Issues and Techniques

10. Arena Integration and Customization

11. Continuous and Combined Discrete/Continuous Models

12. Further Statistical Issues

13. Conducting Simulation Studies

Appendix A: A Functional Specification for The Washington Post